Program Director - IRTS Program in Burnsville

Job DescriptionJob DescriptionProgram Director – (IRTS)Gateway Health Services is seeking an experienced and motivated Program Director to support operations within our Intensive Residential Treatment Services (IRTS) program. This leadership position plays a key role in maintaining a safe, structured, recovery-oriented treatment environment while supporting staff, ensuring regulatory compliance, and overseeing day-to-day program operations.

The Program Director works closely with the Clinical Director, nursing staff, prescribers, and interdisciplinary team members to support high-quality mental health services for adults experiencing serious and persistent mental illness and co-occurring challenges.

Benefits & Perks

•  Competitive Compensation 
•  Health, Dental, and Vision Insurance 
•  Paid Time Off 
•  Flexible Scheduling Options 
•  Supportive and Collaborative Team Environment 
•  Career Advancement Opportunities 

Key Responsibilities

Leadership & Program Operations

•  Support daily clinical and operational functions of the IRTS program 
•  Help maintain a safe, therapeutic, trauma-informed, and recovery-oriented residential environment 
•  Provide leadership and support during team meetings, care coordination, and daily operations 
•  Assist with staffing coordination, scheduling, and program coverage needs 
•  Support crisis response and emergency procedures when necessary 

Clinical Oversight & Documentation

•  Provide clinical guidance, coaching, and support to staff 
•  Monitor clinical documentation for quality, timeliness, and compliance 
•  Support implementation of individualized treatment plans and therapeutic interventions 
•  Promote integrated and person-centered mental health treatment practices 
•  Support coordination of medication management and health service processes with nursing staff and prescribers 

Staff Supervision & Development

•  Supervise and support interdisciplinary team members, trainees, and interns as applicable 
•  Participate in recruitment, interviewing, onboarding, and staff retention efforts 
•  Conduct staff coaching, feedback, and performance evaluations 
•  Ensure staff complete required trainings and competency requirements 

Compliance & Quality Assurance

•  Ensure compliance with Minnesota Statutes 245I and applicable state and federal regulations 
•  Support licensing reviews, audits, corrective action plans, and quality improvement initiatives 
•  Monitor safety procedures, risk management practices, and program policies 
•  Assist in maintaining documentation and operational standards consistent with DHS expectations 

Admissions & Collaboration

•  Participate in referral review, intake, and admissions processes 
•  Coordinate care with hospitals, case managers, pharmacies, prescribers, and community providers 
•  Build collaborative relationships with external partners and stakeholders 
•  Facilitate communication across clinical and administrative teams to support continuity of care 

Qualifications

•  Master’s degree in social work, psychology, counseling, or related behavioral health field required 
•  Licensure (LICSW, LPCC, LMFT, or LP) 
•  Experience in mental health, residential treatment, or behavioral health settings required 
•  Leadership or supervisory experience strongly  
•  Knowledge of Minnesota Statutes 245I, IRTS, or licensed residential services  
•  Strong organizational, communication, leadership, and problem-solving skills 
•  Ability to work effectively in a fast-paced, high-acuity treatment environment 

Gateway Health Services is committed to creating a supportive, inclusive, and recovery-focused environment for both clients and staff. We welcome dedicated professionals who are passionate about behavioral health leadership and quality care.