Process & Documentation Specialist - Operational Risk

Job Description

A top Fortune 50 financial institution is currently seeking a Process & Documentation Specialist to join its HR Finance and Vendor Management team in a hybrid capacity. This role focuses on optimizing departmental workflows, enhancing compliance, and producing documentation that supports internal and vendor-facing processes.

About the Opportunity:

• Hybrid: locations include Winchester, VA; open to Pensacola, FL and Vienna, VA

• Shift: Core hours 8:00 AM - 4:30 PM

• Setting: Hybrid, with on-site expectation minimum 2 days per week

Responsibilities:

• Analyzing and documenting workflows within HR Finance and Vendor Management
• Creating SOPs, work instructions, and process maps using appropriate tools
• Collaborating with cross-functional teams to gather input and standardize practices
• Drafting internal guides for vendor managers and contract owners
• Reviewing and aligning documents with enterprise standards and compliance frameworks
• Using SharePoint and Adobe tools to manage and distribute documentation
• Supporting stakeholder training sessions and documentation rollouts
• Integrating process documentation with risk frameworks and third-party risk metrics
• Performing other duties, as needed

Qualifications:

• Bachelor's Degree in Business Administration, Human Resources, Finance, or a related field
• Proven experience in Process Documentation, Workflow Analysis, and Process Improvement
• Strong knowledge of Vendor Relations, Contract Management, and Third-Party Risk Management
• Proficiency in SharePoint, Adobe, and Microsoft Office Suite
• Strong analytical and communication skills
• Exceptional attention to detail and organizational skills
• Ability to manage multiple projects and collaborate with cross-functional teams

Desired Skills:

• Certification in Lean, Six Sigma, or other Process Improvement methodologies
• Experience in HR, Financ,e or Vendor Management
• Familiarity with Regulatory and Compliance standards related to Vendor Risk Management