Process Clerk in Sikeston

Job DescriptionJob Description

The Process Clerk administers all order-related claims, and is the primary point of contact for customers who report fulfillment errors.

This includes:

Receiving, reviewing, investigating, and resolving customer claims.

Arranging for the repair, reshipment, or return of damaged or defective products.

Completing inventory-related research tasks.

Resolving customer claims, and maintaining detailed and complete claim records.

Initiating and managing all claims for credit with third-party carriers.

Tracking missing or re-shipped items as necessary.

Providing regular and accurate updates to customers regarding the status of their claim.

Company DescriptionA leading supplier of landscape and lawn and garden fabrics.Company DescriptionA leading supplier of landscape and lawn and garden fabrics.