Process Assistant
Job Description
Leaders Romans Group are looking for a new Process Assistant to join us on a permanent basis based in our busy office in Crowthorne House, Wokingham.
This is a chance to join an award winning, national property company who are going through exciting periods of growth and who offer tailored award winning training and development programmes at all levels.
By joining us you will get a lot more than just a career, you will be provided with the tools and opportunities to create a long term goal to be part of an ever growing group of property experts.
In this Process Assistant role, day to day you can expect to:
- Work closely with the Client Accounts Operational / Audit Team to ensure all processes and procedures are working efficiently.
- Provide Accounts Ledger training to Branches and Property Management.
- Provide training to new team members.
This position is a very busy role and requires great system knowledge, attention to detail and ability to challenge current processes.
Responsibilities
- Review and challenge processes and procedures
- Workflow Reviews
- Sample checking agreements and TOB.
- System Audits
- Accounts Ledger training to external departments
- Non-Resident Landlord Tax
- Working with the acquisition team to ensure smooth handovers to Client Accounts.
- Data Collecting for ARLA Audits -Interim and Annual
On a broader note, the ongoing requirement of this role is to build and maintain strong working relationships with branch staff and managers.
Branches are often under pressure to resolve queries quickly and therefore need the support of the Client Accounts team. At the same time, branches need to provide the team with the correct information to reduce re-work and queries.
This is a continual process and one that the person in this role will be key to.
To be considered for this role, you will need the following experience and skills:
- Ability to identify problems and suggest solutions.
- Ability to prioritise workloads under pressure.
- Ability to build and maintain relationships with branch staff.
- Ability to be diplomatic.
- Accuracy and attention to detail at all times.
- Organised and methodical approach.
Working Hours
Monday to Friday 8am to 5pm
We have a long list of benefits which is just our way of giving back to recognise our employee’s hard work. Here are just a few:
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year. Bank holidays included.
- Carry over holiday allowances to the following year
- Salary sacrifice pension – more money in your pocket through NI savings
- Employee assistance programme including access to a virtual GP 24/7 and mental health first aiders
- Birthday prize draw
- Eye care vouchers
- Staff retail, utilities and holiday discounts including experience days
- Refer a friend bonus
- Department business referrals bonus
The opportunity to be a Process Assistant here at LRG isn’t to be missed so apply today!
Should you have anymore questions at all, please do not hesitate to contact our recruitment team on 01903 890047 or email us via recruitment@lrg.co.uk.
Leaders Romans Group are an equal opportunities employer who value diversity and inclusion. We encourage applications regardless of sex, race, disability, age, sexual orientation, gender status, religion or belief, marital status or pregnancy and maternity. If you have a special need that requires accommodation during the role or the recruitment process, please let the LRG Recruitment team know and we will be happy to assist.
Due to a high volume of applications received, we are unable to contact each applicant individually regarding the status of their application
We do not accept speculative CV’s from agencies.
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