Positive Health Lead Case Manager - Ryan White

Job DescriptionJob Description

Shenandoah Community Health (SCH) is here to bridge the gap in healthcare access. As a Federally Qualified Health Center, we tackle the challenges of cost, transportation, and barriers to ensure everyone in our community receives the care they need. We offer a comprehensive range of services, including primary care for adults and children, women's health, behavioral health, and oral health. Plus, we provide additional support services such as on-site pharmacy, labs, and radiology. Working at SCH isn't just a job; it's a chance to make a real difference in the lives of your neighbors. Join our team and become part of the solution! Visit our website at Shenandoah Community Health to learn more.

GENERAL DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

Perform the duties required to develop, implement and sustain a coordinated chronic disease care model in HIV infected patients. Coordinate one-on-one health education. Supervises and assists other Case Managers. Serves as their time-card supervisor in the HR software system. Administers and follows policies and procedures approved by the Shenandoah Community Health Board of Directors.

Clinical

• To be responsible for intake assessments that includes patient history of present health status, vital signs, current medications, allergies, and significant previous medical/psycho-social problems.
• To educate patients on HIV testing, compliance, treatment options, risk reduction, and prevention.
• To follow standing orders regarding medication refills, specific laboratory tests, and updating immunizations for HIV patients.
• To maintain supplies and educational material.
• Periodically compile and report quality data as required to maintain grant eligibility.

Organizational

• Develop and maintain patient access to interagency health supportive services by participating in community initiatives and collaborative activities with other community agencies.
• Identify patient needs and refer them to appropriate internal and external support services.
• Participation in procuring and monitoring grants with HIV activities.
• Budget input and tracking – coordination with accounting for input on client costs.

Community

• Collaborate with community agencies to increase awareness of HIV care.
• Develop partnerships with regional resources to provide necessary supportive services for HIV patients.

Clinical Information Systems

• Assist in design and implementation of computer tracking templates for various programs
• Formulate statistical and narrative reports.
• Communicate regularly with Department of Health Administration and HIV/AIDS, Hepatitis, STD &TB Administration to ensure integrity of the program.
• Periodic audit of CAREWare to assure accurate data entry.
• Attend and present at teleconferences with DC Health and other associated organizations.

Delivery System Design

• Assist in design and implementation of patient focused delivery model.
• Interacts with providers to ensure comprehensive care for the patient.
• Re-enforce program goals and objectives for HIV case management and patient education.
• Attend staff and department meetings as needed.

Decision Support

• Work collaboratively with the providers in the development and implementation of clinical practices guidelines for HIV management.
• Plan and coordinate staff in-services regarding HIV risk reduction.

QUALIFICATIONS:

• Must be a Certified Medical Assistant or Licensed Practical Nurse
• Ability to function effectively within a multidisciplinary team.
• Skills in patient communication and education.
• Annual basic CPR certification.