Planning Support Officer in Exeter

Job Description

Planning Support Officer

Contract: Temporary (6 months)

Hours: Up to 22 hours per week (flexible days; must cover 2 afternoons from Monday/Wednesday/Friday)

Rate: £18.89 per hr. via PAYE / ₤24 per hr. via Umbrella

About the Role

Our client is looking for a Temporary Planning Support Officer to provide administrative support within the City Development team, assisting in the processing of planning applications and related activities.

Key Responsibilities

• Support officers managing development projects through a range of administrative duties
• Use, prepare, and maintain planning databases (UNIFORM)
• Arrange consultation and publicity for planning proposals
• Provide information on development projects to customers and stakeholders (including printing documents, plans, and correspondence)
• Respond to general planning and property-related enquiries via phone, email, and in person
• Assist in recording new demand into the system and produce performance monitoring data
• Deliver excellent customer service in response to all enquiries

Requirements

• Educated to GCSE level (including Maths and English Grade C or equivalent)
• Strong communication skills and ability to deal with the public
• Ability to produce accurate, high-quality work to tight deadlines
• Strong teamwork skills
• Flexible approach to working hours to meet service demand
• Commitment to high standards of customer care

Essential Experience

• Extensive experience using UNIFORM (planning database)
• Experience within the Planning sector
• Experience handling planning applications (pre/validation )
• Experience dealing with the general public via phone and email

Additional Information

If shortlisted, A recruiter from the team will reach out for an initial pre-screening discussion. (you'll get a call from Manchester Number starting from +44 161/0161 )