Planner
Job Description
Planner \nPermanent \nBased in Basildon \n(Apply online only) \n£27500\n\nAbout the Role\n\nJoining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with as part of our back-office using a range of communication methods including telephone and email.\n\nUsing our in-house system, you will be responsible for managing all aspects of subcontractor works whilst ensuring the customer is kept informed. You will need to work closely with the subcontractors and attend review meeting discussing their performance and areas for improvement.\n\nAbout You\n\nandidates will have the following:\n\nSocial Housing and Repair and Maintenance background.\nCompetent in communicating with direct operatives, subcontractors, and .\nBasic building maintenance knowledge e.g.
duration required to undertake a variety of maintenance tasks.\nPlanning knowledge of what works can be sequenced or can be undertaken concurrently.\nAbility to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.\nGood level of written English\nGood computer skills\nGood project management skills\nGood communication skills e.g. ability to communicate with different stakeholders at different levels\nPassionate about service delivery and customer satisfaction.Benefits\n\nProfit Share Discretionary Annual Bonus Scheme\n26 Days Holiday plus Bank Holidays\nEnhanced Pension Plan\nWestfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)\nLife Assurance & Accident Cover\nShare Save\nEnhanced Maternity & Paternity Pay\nWork Perks Discounts & Vouchers\nBuy & Sell Holiday Schemes\nCycle to Work\nVolunteering (2 days paid)\nLearning & Development Opportunities\nExtensive Wellbeing Support, including EAP\nLoyalty & Values Awards\nFunded Professional Subscription