Physical Security Systems Engineer in Austin

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Job DescriptionJob DescriptionDescription:

Hybrid Monday - Thursday in either Austin, TX or Salt Lake City, UT or Dublin, IE

The organization seeks a Physical Security Systems Engineer to support and optimize enterprise physical security technologies. The role will administer access control, video management, and SQL-based reporting systems while resolving user issues and maintaining uptime. The engineer will collaborate with IT on servers and networks, contribute to integrations and upgrades, and create documentation to support users and operations. Candidates should bring hands-on experience with Lenel or similar systems, SQL proficiency, and strong troubleshooting capability.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $40.00 to $50.00/hr. w2

Responsibilities:

• Administer and troubleshoot Lenel access control systems and integrated subsystems.
• Support and maintain enterprise video management systems to ensure uptime and reliability.
• Manage, monitor, and optimize SQL-based system databases, including data integrity and reporting.
• Perform system checks and ensure uptime of supported systems.
• Support internal applications and integrations with upstream and downstream systems.
• Troubleshoot and resolve end-user tickets and escalations in a timely manner.
• Participate in an on-call rotation and provide after-hours support when required.
• Collaborate with IT teams on system administration, servers, and network infrastructure.
• Establish strong working relationships with internal teams through clear communication.
• Create and maintain documentation, user guides, and how-to materials for end-users.
• Identify and implement process automation opportunities using AI and related technologies.
• Contribute to system integrations, upgrades, patch management, and compliance activities.

Experience Requirements:

• 1 to 4 years of experience in physical security systems engineering or IT systems support.
• Hands-on experience with Lenel OnGuard or similar enterprise access control systems.
• Knowledge of video management platforms such as Milestone, Genetec, or Avigilon.
• Proficiency in SQL for queries and data management with relational databases.
• Strong troubleshooting skills and a customer service mindset for user support.
• Understanding of system administration, networking fundamentals, and cybersecurity best practices.
• Excellent written and verbal communication skills with experience creating clear documentation.
• Experience with cloud-hosted or hybrid security platforms ().
• Knowledge of scripting or automation tools such as PowerShell or Python ().
• Familiarity with compliance standards such as SOC 2, ISO 27001, or PCI ().
• Experience building dashboards and reports in Tableau or similar BI tools ().
• Experience with AI-enabled tools or automation platforms to enhance operations ().

Education Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.

Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of , , or expression, preference or , (including , childbirth, and related medical conditions), marital status, creed, , physical or mental , genetic information, military or veteran status, , ancestry, , citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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