Operations Virtual Manager

Job DescriptionJob Description

Job Summary:
The Virtual Operations Manager will be responsible for managing day-to-day operations in a remote environment, coordinating cross-functional teams, streamlining processes, and driving operational efficiency. This role requires strong leadership, excellent communication skills, and proficiency in virtual collaboration tools to support a distributed workforce.

Key Responsibilities:

• Operational Oversight: Manage and optimize daily operations, including task delegation, project tracking, and resource allocation for remote teams.

• Process Improvement: Identify, develop, and implement efficient workflows, standard operating procedures (SOPs), and automation tools to enhance productivity.

• Team Coordination: Act as a central point of contact for remote team members, fostering collaboration and ensuring alignment with company goals.

• Technology Management: Oversee the use of virtual tools (e.g., Slack, Asana, Zoom, or similar platforms) to ensure effective communication and project management.

• Performance Monitoring: Track key performance indicators (KPIs), generate reports, and provide actionable insights to leadership to drive continuous improvement.

• Vendor & Stakeholder Management: Coordinate with external vendors, clients, or partners to ensure smooth operations and timely deliverables.

• Compliance & Security: Ensure all virtual operations adhere to data privacy regulations (e.g., GDPR, CCPA) and company policies.

• Budget Support: Assist in managing operational budgets, tracking expenses, and identifying cost-saving opportunities.

• Onboarding & Training: Support the onboarding of new remote team members and provide training on tools, processes, and best practices.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (or equivalent experience).

• 3+ years of experience in Restaurnat operations management, project management, or a similar role, preferably in a remote or virtual setting.

• Proficiency with remote collaboration tools (e.g., Trello, Monday.com, Google Workspace, Microsoft Teams).

• Strong understanding of process optimization and workflow automation.

• Excellent organizational and multitasking skills with a keen attention to detail.

• Exceptional communication and interpersonal skills to manage diverse, remote teams.

• Experience with data analysis and reporting tools (e.g., Excel, Google Sheets, or BI platforms).

• Ability to work independently and adapt to a fast-paced, dynamic environment.

• Knowledge of data privacy and cybersecurity best practices is a plus.