Operations Process Analyst in Liverpool
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Job Description
Operations Process Analyst\n\nRed Recruitment is looking to recruit a Operations Process Analyst for our client. You will be responsible for a variety of client, regulatory and business reporting functions as well as providing oversight and support to the Investment Operations team.\n\nBenefits and Package for a Operations Process Analyst:\n\nSalary: Competitive\nHours: Full-time\nContract Type: Permanent\nLocation: Liverpool\n25 days annual leave plus bank holidays\nWorkplace Pension\nPrivate medical insurance for employees\nPermanent health insuranceKey Responsibilities of a Operations Process Analyst:\n\nAssist with the production and quality assurance of regulatory reporting.\nTo assist with the recording, production and quality assurance of management information.\nCoordinate and assist the production of quarterly client reporting, as well as annual tax reporting, for example profit and loss statements, consolidated tax certificates and cost & charges statements.\nAct as a source of regulatory knowledge and compliance within the Operations teams.\nKeep up to date with changing financial regulation pertaining to, but limited to; ISAs, pensions and taxation.\nAct as an escalation point of contact for complex queries and technical questions.\nDeliver coaching and training on products, services, systems and procedures.\nProduce business requirement documentation as necessary, gaining agreement and sign off from key stakeholders as required.\nHelp to develop, implement and maintain effective systems, processes and procedures to meet and maintain service standards.\nConduct periodic casework quality assurance reviews\nHelp to develop and implement initiatives to improve quality, efficiency and client service.\nHelp to develop and implement initiatives to mitigate risk.\nConduct quality assurance reviews on third party vendor service levels including systems, processes and outputs to ensure they meet business requirements.\nBeing passionate and demonstrate behaviours in line with the Company's ethos, vision and key principlesKey Skills and Experience of a Operations Process Analyst:\n\nStrong analytical and numerical skills\nExcellent communication skills, including strong written, verbal and presentation skills.\nPrevious financial services experience, particularly in an operations environment\nKnowledge of the regulatory requirements relating to investments, such as those found in the HMRC ISA rules & Registered Pension Schemes Manual and FCA CASS and COBS sourcebooks\nStrong working knowledge of MS Office, in particular an advanced knowledge of Excel and experience working with large-volume data sets\nExperience of writing and maintaining high-quality business, process and procedural documentation\nComfortable taking responsibility to drive and deliver initiatives from outset to completion\nAbility to make recommendations for business and process improvement\nBe able to work to deadlines and have proven time management skills\nProactive, collaborative, methodical and thorough approach to work, with excellent attention to detail\nAbility to work independently and as part of a team If you are interested in this position and have the relevant experience required, please apply now!\n\nRed Recruitment (Agency)
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