Operations - Pipeline Manager

Job DescriptionJob Description

Are you a top-tier mortgage professional with the grit, talent, and drive to thrive in a fast-paced, high-stakes role? At Omni Mortgage, we’re not looking for average, we want the best. If you’re an experienced Loan Officer Assistant or Loan Partner with impeccable attention to detail, top-notch customer service skills, and a commitment to going above and beyond, you may be the unicorn we need. Only those with a burning desire to make an impact, a commitment to excellence, and the expertise to support our high-performing Originators should apply.

The Opportunity of a Lifetime:

As an Elite Operations/Pipeline Manager, you’ll be at the center of a team pushing the boundaries of what’s possible in the mortgage industry. Working side-by-side with the industry’s best, you’ll support the Producer who has deep connections with high-level agents, helping them provide white-glove service from “contact to contract.” This role is crucial—you’re the backbone of a seamless loan process, empowering the Producer to focus on building relationships and scaling success.

Your Mission (Should You Choose to Accept It):

• Master Relationship Builder: Establish lasting connections with referral partners, borrowers, and agents. You’re the heartbeat of the loan process, ensuring clients feel supported at every step.
• Loan Process Guide: Seamlessly guide borrowers through applications—whether digital, by phone, or in person—making their experience smooth from start to finish.
• Preparation and Precision: Gather and prepare all documentation with accuracy, ensuring clients’ loans move seamlessly through the “contact to contract” phase.
• Communication Powerhouse: You’ll be the main point of contact, addressing borrower questions with a level of service that leaves them raving about their experience.
• Mortgage Product Knowledge Expert: Stay current on FHA, VA, CONV, and USDA products so that you’re ready to handle any client scenario with confidence.
• Process Leader: Communicate effectively with the loan officer, processor, operations team, and all relevant parties to maintain smooth, synchronized operations.
• Problem Solver Extraordinaire: Tackle loan issues head-on, resolving challenges before they escalate and ensuring clients stay on track for closing.
• Continuous Learner: Soak up knowledge, contribute to process improvements, and constantly push yourself to be the best in your field.

Who You Are:

• A seasoned mortgage professional with 2+ years of continuous experience in a role such as Loan Officer Assistant, Loan Partner, Processor, Loan Officer, Manager or Underwriter (5+ years ).
• You bring expertise in credit analysis, income (self-employed) and asset documentation, and loan structuring.
• NMLS licensed (or ready to become licensed if required).
• Highly motivated, detail-oriented, and known for delivering exceptional service.
• Proficient in DU, LP, and mortgage software with a thorough understanding of procedures, guidelines, and documentation.
• You’re a natural communicator with excellent interpersonal skills, making every client feel valued and every team member supported.
• Ready to support top-performing Originators by creating a seamless, coordinated, and CARE-ing experience for clients and referral partners alike.

If You’re Ready for the Next Level:

This is not a role for the faint of heart. If you’re driven, relentless, and committed to being an essential part of a top-producing team, we want to hear from you!

Join Omni Mortgage, where industry-leading support, coaching, and growth opportunities await those who are prepared to go all in. Apply now, and let’s make your career soar.

Compensation:

$55,000 - $75,000 yearly

Responsibilities:

• Obtain property documentation to process mortgage loan files, including appraisals, inspections, title searches, site surveys, contracts, and property tax records
• Determine the best loan option for the borrower through interviewing and discussion
• Liaise between the mortgage lending underwriting department, mortgage loan originators, real estate agents, and applicants to facilitate loan approval
• Assure that loan files meet banking and regulatory guidelines and policies
• Work with the borrower to gather financial information such as credit reports, verify the accuracy to determine creditworthiness, and complete the mortgage loan application

Qualifications:

• 2 years minimum experience in loan processing required
• Accounting, finance, or business Associate’s degree - High school diploma or GED required
• Mortgage lending experience and loan knowledge required, specifically with FHA, FHLB, FNMA, or VA loans
• Strong analytical and time management skills and superior attention to detail
• Must possess excellent written and verbal communication skills

About Company

Why Join OMNI Mortgage?

When you join us, you’re not just stepping into a job; you’re joining a mission. OMNI Mortgage is dedicated to empowering loan officers to achieve the kind of success that changes lives. We provide the top-tier resources, exclusive access to elite agents, and best-in-class coaching to ensure you’re equipped to succeed at the highest level.