Operations Manager in Stanford

Job Description

Operations Manager

Location: London Gateway

Salary: £50,000 – £60,000 + senior benefits

Reporting to: General Manager

About the Business

We are a leading European logistics and transportation group, delivering integrated 3PL solutions across multiple markets. Privately owned and growing, London Gateway is a key strategic hub in our UK expansion, offering real influence and career progression.

The Role

We are seeking an experienced Operations Manager to take ownership of two major customer contracts, with essential experience in Groupage and Fashion logistics.

You will be responsible for Groupage, Fashion, Transport and Key Accounts for the London Gateway site, with scope to support additional UK locations as the business grows.

Key Responsibilities

Own operational and contractual performance

Lead on-site warehouse, admin, and customer service teams

Manage SLAs, KPIs, and customer relationships

Control operational costs and contract-level P&L performance

Ensure Health & Safety and operational compliance

Drive continuous improvement and efficiency initiatives

About You

3–5 years’ experience in logistics or 3PL operations

Proven Groupage and Fashion logistics experience (essential)

Strong customer-facing contract management and KPI/SLA experience

Confident people leader with a commercial mindset

Strong Excel and WMS experience

Profit and Loss responsibility

Salary & Benefits

£50,000 – £60,000 base salary

Company pension

Private healthcare

Life assurance

Fully funded European induction programme

Ongoing career development