Operations Manager in Robins

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Job DescriptionJob Description

Operations Manager

Location: Cedar Rapids, IA
Company: ES&D Services

ES&D Services is hiring an operations manager to be responsible for overseeing the day-to-day operations of our FedEx division. This role exists to stabilize, improve, and grow performance across multiple FedEx facilities.

This is a management role, not a route or technician position. The right candidate is comfortable leading people, solving problems independently, and relationship focused. This role requires frequent travel - approximately one to two weeks per month for on-site facility visits is expected.

Key Responsibilities

• Serve as the primary operational contact to FedEx facility management and build strong working relationships.
• Oversee ES&D Assistant Manager activities across the division.
• Ensure consistent facility coverage and service quality across all locations.
• Coordinate and conduct scheduled regular site visits and address issues before client escalation.
• Coordinate equipment maintenance to prevent service disruptions.
• Identify opportunities to expand services at existing or new FedEx locations.
• Provide limited field coverage only when necessary.

Qualifications

• Experience managing people in multi-site or operational environments.
• Strong skills in organization and scheduling, labor control, and follow-through
• Comfortable working in the field and interacting with clients and personnel.
• Willingness to travel regularly between facilities.
• Logistics, facility services, or transportation industry experience is a plus.
• Must be able to pass a 10 year federal background check

Compensation

• Base Salary: $55,000 based upon experience.
• Profit Share: Tiered and performance-based
  (Paid quarterly on FedEx division operating profit after overhead and before owner compensation)
• Company Vehicle
• 401k
• 2 weeks PTO

Total compensation increases as division performance improves.

ES&D Services is an Equal Opportunity Employer.

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