Operations Manager, Revenue in Mountain View

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Job DescriptionJob Description

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role:

We’re looking for an Operations Manager to support our QBR Revenue Growth team on our Revenue Cycle Management (RCM) Product. This role will be responsible for quarterly presentations of revenue growth composed of the diagnosis of any reasons for revenue fluctuation and recommendations for improving topline performance. The Revenue Growth team is critical to customer satisfaction, solvency and growth, and requires cross-collaboration across our Product, Engineering, Account Management, and Operations teams. This is a high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.

This full-time position requires working 5 days a week onsite in our Mountain View, CA office.

What You'll Do:

• Prepare and deliver quarterly presentations on revenue performance, benchmarking against the customer's previous RCM vendor

• When necessary, analyze revenue deltas by identifying root causes, examining changes in insurance payouts per patient visit, shifts in medical procedure mix, and variations in payer mix

• Craft data-driven recommendations to help customers enhance efficiency and drive revenue growth

• Launch ad hoc revenue growing initiatives across multiple customers

• Identify, document and continuously implement process improvements for both the internal team and cross-functional partners

What You Have:

• 2-4 years experience in consulting, investment banking or operations at a fast-paced SaaS tech company

• Deep experience in data analysis (both SQL and Excel strongly ) - basic open-resource SQL assessment will be part of the interview process

• Proficiency in documenting and developing best practices to enable incremental improvement and optimization of operational processes

• Experience working cross-functionally with sales, operations and engineering

• Demonstrated drive, intellectual curiosity, attention to detail and a proven record of success

• Comfort in chaos: You’re comfortable working autonomously to solve problems with ambiguity, can expertly prioritize, and have a knack for identifying internal and external blockers

• Customer obsessed: You’re going to dig until you hit bedrock to solve a problem for the customer, because we need to ensure our clients have the cash they need to pay the doctors and nurses that work on the front lines of healthcare

• Proficient in Retool, Gsuite is a plus

• Experience in the RCM (Revenue Cycle Management) space is a plus

Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Compensation Range: $80K - $120K

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