Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village in Nashville

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Job DescriptionJob DescriptionJoin the team as our next Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village! We’re redefining the hotel experience with a fun, vibrant atmosphere, and exceptional service for our guests. We're looking for an energetic, strategic leader who thrives in a dynamic environment and can bring fresh ideas to life across Guest Services and other departments as deemed by specific hotel needs, (ie, Housekeeping and Maintenance). Your passion for top-tier hospitality and team building will shape the guest experience and fuel our culture.
What You'll Do:Lead and inspire our front-line teams to deliver extraordinary service.Foster collaboration among team members and operational departments to maintain high service standards.Oversee seamless daily operations from the front desk to ensure an unforgettable guest experience.Engage in community involvement, with a unique and welcoming presence.
Key Qualifications:Education & Experience: College degree or equivalent in-depth hospitality experience .Strong leadership background, ideally in hospitality, with supervisory and team-building experience.Financial acumen and ability to manage budgets effectively.A valid driver’s license and ability to work flexible hours as needed - we are a 24/7 operation ya know!Physical & Mental Requirements:Ability to work long and flexible hours in a physically active, guest-facing role.Comfortable handling high-pressure situations with a cool, objective mindset.Excellent problem-solving skills and a strong ability to prioritize in a fast-paced environment.Your Role Includes:Ensuring our guests feel welcomed, valued, and delighted at every touchpoint.Monitoring cleanliness, sanitation, and all quality standards, while adhering to safety and health guidelines.Effectively recruiting, training, and developing a high-performing team.Building schedules that align with hotel needs and special events, with a focus on exceptional guest service.Supporting the brand through creative, hands-on engagement with our teams and guests.
Why You’ll Love Working with Us: We’re all about maintaining a spirited and inclusive workplace, where each team member can thrive, grow, and contribute to a memorable guest experience.
Ready to Join Us? If you’re an innovative leader with a passion for hospitality and community, this role might be the perfect fit for you! Apply now to help us elevate the hotel experience with a blend of style, energy, and guest-centric service!
Benefits:Medical insuranceDental insuranceHealth insuranceVision insuranceLife insurance401(k) + Employer MatchingPaid time off
EEOC Statement: Moxy Vanderbilt Hillsboro Village is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of , , , , , , , , , or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corporation fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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