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Operations Manager in Kettering

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OPERATIONS MANAGER



Location: Kettering, Northamptonshire 

Salary: Up to £50,000 per annum DOE

Hours: 37.5 hrs per week



About the Company 



Our client is a long-established company specialising in the design and manufacture of physical testing machinery. Trusted by leading global brands, their equipment is exported worldwide to support quality and performance standards across multiple industries. Their Kettering facility combines engineering expertise with advanced production processes to deliver high-value, low-volume machinery.



About the Role



The Operations Manager will oversee the end-to-end coordination of production, service, logistics, and operational delivery, ensuring customer commitments are met on time, to quality standards, and within budget.



This is a hands-on leadership position requiring a strong engineering background, proven production management experience, and commercial awareness. The role bridges engineering, production, sales, and customers, ensuring products are delivered profitably and reliably.



It includes customer-facing responsibilities and contributes to business development and strategic marketing through operational and technical input.



Key Responsibilities



Operational Delivery & Planning



Own and continuously improve delivery performance from order acceptance to shipment, installation, commissioning, and service.



Lead integrated planning across sales, engineering, production, service, and procurement, ensuring priorities, capacity, and risks are visible.



Serve as the escalation point for delivery issues, proactively communicating and mitigating risks.



Production & Service Oversight



Manage and support team leaders responsible for:



Mechanical production and assembly



Electrical build, calibration, and commissioning



Global service and technical support



Logistics and order fulfillment



Ensure all production, calibration, and service activities adhere to agreed processes and quality standards.



Oversee logging and escalation of design, production, supplier, or parts defects.



Commercial & Margin Awareness



Meet financial objectives through operational decision-making.



Minimize avoidable cost leakage via improved planning, sourcing, internal manufacturing vs. subcontracting decisions, and clear service charging.



Collaborate with Sales, Procurement, and Engineering to ensure commercially sound decisions.



Report financial performance against budget.



Customer & Market Engagement



Act as a senior operational contact for key customers, fostering confidence in delivery and service.



Support the development of service offerings, training, upgrades, and aftermarket opportunities.



Contribute operational and technical expertise to marketing materials, product positioning, and business development.



Leadership & Team Development



Lead, coach, and develop team leaders, enhancing planning discipline, accountability, and confidence.



Promote a commercially aware, customer-focused culture across production and service teams.



Support skills development, training records, and succession planning.



Continuous Improvement & Governance



Enhance consistency of operational processes without adding unnecessary bureaucracy.



Maintain feedback loops between production, service, and engineering teams.



Support skills development, training records, and succession planning.



About You



Essential



Willingness to challenge constructively and improve ways of working



Engineering background (mechanical and/or electrical)



Proven experience in production or operations management



Experience leading technical or production teams



Strong planning, coordination, and problem-solving skills



Commercial awareness



Confident communicator with internal teams and customers



Comfortable in a low-volume, high-value manufacturing environment



Desirable



Experience in test equipment, machinery, or capital equipment



Exposure to service, commissioning, or calibration activities



Previous customer-facing or account support experience



Involvement in business development or product marketing



Knowledge of CE/UKCA or regulated machinery environments



Experience managing subcontract manufacture



Benefits Include



25–30 days (service-related) annual leave



Life assurance



Group personal pension plan



Income protection



Free parking



Flexible working hours



Potential for global travel



Recruitment Contact: This vacancy is being handled exclusively by Interaction Recruitment.

Closing date: Friday 13th March

1st Stage Teams interviews: 25th & 26th March 2026



INDKTT

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

Operations Manager in Kettering

Kettering, OH
Full time

Published on 02/26/2026

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