Operations Manager in Huron

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Job Description

Summary:

Operations Manager will be responsible for achieving the monthly, quarterly, annual finished goods production plan and operational performance metrics set for the business unit. The Operations Manager is responsible for overseeing all finished goods operations from translating demand planning, ensuring production registration, staging, packaging, labeling, compliance, staffing, process improvements, and achieving operational/production goals. The Manufacturing Manager will coordinate the activities of all production personnel including scheduling, training, and development. The Production Manager works collaboratively across the organization from Cultivation, Extraction, Packaging, Commercial, & Retail to ensure end-to-end process efficiency and quality deliverables.

Essential Duties and Responsibilities:

• Develops daily, weekly, monthly and quarterly finished goods operational plan, schedule and forecast and ensures is setup for success to execute manufacturing to support needs of finished good products for wholesale and retail sales.
• Identifies challenges and issues to meet “Commercial/Sales” demand forecast well in advance and effectively resolves production challenges amongst the cross-functional team
• Coordinate with procurement functions to ensure bill of materials inventory and order cadence support production needs.
• Coordinate with cultivation to ensure cannabis raw material inventory supply schedule.
• Coordinate with commercial and quality departments to ensure product specifications are met.
• Coordinate with inventory and compliance management to ensure completion of accurate audits, and financial and operational compliance objectives are met.
• Collaborate with facilities resources for scheduled maintenance and break-fix needs.
• Accomplish production results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Provide individualized and regular attention to each team member, tracking and guiding their development through an operational lens to build leaders in each position. Ensuring all training objectives and obligations are met.
• Maintains workflow by monitoring steps of the process; setting processing variables, observing control points and equipment, monitoring personnel and resources, studying methods, implementing cost reductions, developing reporting procedures and systems, facilitating corrections to malfunctions within process control points.
• Develop and lead the continuous improvement process through the operation systems, processes and policies. 
• Manage and increase the effectiveness and efficiency of daily operations using lean tools
• Support the team by authoring and maintaining detailed process flow charts, standardized operating procedures, work instructions and other process support documents.
• Provides effective leadership throughout the facility by leading by example, mentoring staff and other team members, maintain a can-do attitude, creating a positive culture and serving the team to achieve daily objectives
• Helps in defining key performance indicators and develops reports illustrating and proactively communicating the performance of the finished goods operations. For example: forecast to actual, units per minute, production capacity/hours to expected results, quality assurance.
• Has deep understanding and expert knowledge of our production processes, mechanical equipment, technology solutions, capacity, and limitations. Is highly analytical and develops staffing and resources plans as defined by needs. ‘
• Regularly audits and maintains department related checklist, logs, SOP’s, work instructions and other administrative documents.
• Collaborate with leadership to establish, maintain and enforce evolving company standards (HACCP, GMP, QIS) and provide service in need of related action.
• Maintains safe and clean work environment by educating and directing team members on the use of all control points, equipment, and resources, maintaining compliance with established and new policies and procedures.
• Resolves personnel and technical problems by analyzing data; identifying solutions; recommending action.
• Help to identify, research and qualify new equipment and technology solutions to support continued growth, efficiency, and quality improvements. Serve as an ambassador, working with vendors and partners to ensure successful implementation.
• Coordinate R&D activities and projects; develop and implement new production processes, and the staff and resources required to operate effectively and efficiently.
• Work with internal resources and 3rd party Lab partners to create weekly testing schedule of internal/external results.
• Constant interaction with internal and external stakeholders
• Occasional travels to other operating geographies, conferences, trainings, and vendors for the Company
• Other duties as assigned

Supervisory Responsibilities:

• Overtime as needed 
• Supervisory responsibility: 15+ individuals

Relevant Knowledge, Skills, and Abilities:

• Bachelor’s degree in Engineering, Supply Chain Management, Industrial Engineering, or related field, or equivalent in experience
• 5-10 years’ experience in an operations management role 
• Strong quality systems background
• Strong background and work experience in machining, engineering and project management
• Excellent computer skills and proficient in Microsoft Office products, especially Excel
• Demonstrated strong lean manufacturing background
• Excellent written and verbal communication skills
• Demonstrated leadership and vision in managing functional support and interfaces with senior leadership
• Excellent interpersonal skills and a collaborative team-oriented management style
• Strong drive for action and results
• Budget development and oversite
• Demonstrated commitment to high professional and ethical standards in a diverse workplace
• Excellent team coach, open to feedback for professional development
• Collaborative management style
• Ability to challenge and debate issues of importance to the organization
• Persuasive with details, data and facts
• Demonstrated ability to delegate responsibilities effectively
• Must be 21 years of or older
• Ability to pass a background check 

Physical Requirements:

• Long periods of prolonged sitting and standing
• Long periods of prolonged use of office equipment including computers and phones
• Requires normal range of hearing and manual dexterity sufficient to operate a computer
• May require lifting up to 25 pounds occasionally

Work Environment:

• Sanitary manufacturing/warehousing environment.
• Occasional exposure to automation and equipment noise within OSHA-regulated levels.
• Constant interaction with internal and external stakeholders

FiSci is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees.

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