Operations Manager - Food Manufacturing or CPG Industry in Frederick

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Job Description

Operations Manager – Wholesale Operations & Customer Experience

Frederick, MD (On-site | Full-time)

Bring calm to the chaos. Lead with care. Build something that lasts. ✨

We’re partnering with a longstanding, family-owned food manufacturer that’s been crafting honest, homestyle products for decades. Their customers? Independent retailers, farm stores, and small grocers who truly value personal relationships and dependable service.

They’re looking for an Operations Manager who’s ready to take charge of the wholesale operations and customer experience team — someone who can create structure, boost communication, and make things run smoothly from order to delivery.

If you love organizing moving parts, leading people with empathy, and improving systems that actually matter… you’ll feel right at home here.

What You’ll Do

• Lead and coach a small (but mighty ) operations team of four
• Oversee the full order process — from entry ➡️ production ➡️ shipment
• Strengthen communication across departments (office, warehouse, production)
• Manage key wholesale accounts and ensure top-notch service
• Track KPIs and find ways to work smarter, not harder
• Jump in when needed — this is a hands-on leadership role

What You’ll Bring

• 5+ years of experience in operations, order management, or customer service leadership (food, CPG, or distribution a plus)
• Strong communication, organization, and follow-through skills
• ERP experience (BlueLink or similar systems)
• Data-driven mindset — loves using KPIs to improve performance
• A steady, upbeat, “let’s figure it out” attitude
• Willingness to work on-site in Frederick, MD and travel occasionally (10–15%)

What’s in It for You

• $75,000–$90,000 base salary + up to 5% bonus
• Profit sharing & comprehensive benefits package
• 3 weeks PTO + paid holiday break
• Low-deductible health plan ($25/week employee contribution)
• Genuine culture, long-term stability, and the chance to make a real impact

This isn’t your typical corporate role. It’s a chance to lead with purpose, make things better every day, and be part of a business that still believes in doing things the right way.

Ready to bring calm, care, and structure to a growing legacy brand? Apply today!

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.