Operations Manager/Facilities

Job DescriptionJob Description

MISSION:

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.

JOB SUMMARY:

Supervises operations of assigned federal and commercial contract services for BAC to ensure efficient operations and satisfactory fulfillment of both contractual obligations and employee relations needs at specified locations. The position is primarily focused on managing the employees and operations on federal contracts (1-to-7-year contract durations) including custodial, commissary, food service and Facility Maintenance. Position requires extensive depth of expertise and knowledge in specialized functions or business areas that can be used to develop efficient and innovative ways to accomplish the organization’s business strategies. Work is performed with considerable latitude in the use of initiative and independent judgment. Position seeks technical guidance on unusual or complex problems or issues.

EXAMPLES OF ESSENTIAL FUNCTIONS:

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business needs.

• Schedules and oversees staff and activities for assigned federal and commercial contracts ensuring compliance with all rules, regulations, and laws.
• Resolve customer issues to ensure that contractual requirements are met.
• Assists in the development of program grants and contract proposals. Makes recommendations for new pricing and follow on year.
• Oversees and analyzes man-hours, ratios, and other contract metrics to assure contract requirements are met within budgeted expenditures and commercial productivity standards.
• Provide contract oversight and ownership of BAC's Quality Control systems and tools. Ensuring effective use, data entry, and reporting up to leadership and customer. Maintains system and necessary policies and procedures to implement quality system
• Oversees administrative matters (i.e., planning sessions, budget, etc.) as member of the management team.
• Oversees and manages third party support such as construction contractors, electricians, carpenters, fleet managers, HVAC service techs, incoming maintenance call center, and janitorial services.
• Prepares budgets for Maintenance and capital requirements.
• Attend and provide training, instruction, and guidance on various facility operations.
• Perform Project Management, and Facility Maintenance actions in support of multi-discipline projects under minimal supervision.
• Prepare Task Plans, proposals quotes and other reports and correspondence.
• Follow or establish a customer preventive maintenance program to repair and maintain factory or office facilities and implement continuous improvement programs.
• Comply with safety, building, security, and environmental codes and regulations.
• Review and approve bid documents and technical specifications.
• Identify and implement development opportunities for maintenance employees to Include Persons with Disabilities.
• Support and engage in customer visits and future work bid walks.
• Maintain state of readiness to initiate emergency procedures for power outages, hurricane/storm preparedness, HVAC, internet, cable and telephone breakdowns
• Assists in the planning and development of sites, in coordination with other departments, to ensure a of options to meet client and customer needs; monitors and identifies training and other developmental areas; oversees remedial training and programs.
• Ensures accurate and timely completion of reports and documentation in compliance with legal regulations, funding sources, accrediting agencies, and organizational standards.
• Participates in new contract pursuit teams and collaborates with business development efforts, to include relationship development with customers and providing expertise and content for submission of winning service contract proposals.
• Assists in developing quality control, and safety plans for contract.

Supervisory Responsibility:

• Selects, motivates, and evaluates personnel; provides or coordinates staff training and development; works with employees to correct deficiencies; implements discipline and termination procedures.
• Assesses and monitors work methods and procedures; identifies opportunities for improvement and implements changes.
• Oversees and/or participates in the development and administration of budgets; may approve the forecast of funds needed for staffing, equipment, materials, and supplies; may approve expenditures and implement budgetary adjustments as appropriate and necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business administration, education, contract management or related field.
• Six (6) or more years of community-based program management and/or experience in facilities management or similar position.
• Two (2) years of supervisory experience.
• Experience using scheduling tools including Microsoft Office (PowerPoint, Excel, Word), MS Project, EWRS, MAXIMO or equivalent computerized maintenance management system (CMMS) system.
• A combination of education, certification, training, and/or experience may suffice for the above requirements.
• Must currently have and maintain Certified Facility Manager Professional (FMP) and OSHA 30 or obtain within one year of employment.
• Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements.
• Must pass a pre-employment drug screening.

QUALIFICATIONS:

• Experience working with individuals with disabilities.
• Experience with AbilityOne or other set-aside contracting.
• Experience with government contract management.
• Experience in Service Industry
• Degree in facility management, engineering, construction, or relevant experience
• Have OSHA 30 Certification
• Certified Facility Manager Professional (FMP)
• Experience operating various personnel lifts or aerial lifts.
• Experience in forklift operation.
• Experience with Total Facility Management
• Project manager certifications such as Project Manager Professional (PMP) or Six Sigma

In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Knowledge of safe work practices and OSHA regulations.
• Skilled in developing and managing project budgets.
• Ability to operate a computer using Microsoft Office Suite and applicable department/organization specific software.
• Ability to read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures.
• Ability to balance both field and administrative duties.
• Knowledge of electrical, HVAC and building maintenance guidelines, environmental regulatory requirements, OSHA, and Industrial requirements.
• Ability to diagnose problems quickly and foresee potential issues.
• Knowledge of maintenance, fleet, janitorial and mechanical equipment.
• Ability to manage multiple priorities to ensure that deadlines are met.
• Ability to lead and motivate others to achieve goals.
• Ability to communicate effectively orally and in writing.
• Ability to work within confined spaces.
• Ability to work independently, yet collaboratively, according to goals of the organization.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to handle confidential employment information with tact and discretion.
• Ability to correctly interpret and efficiently implement all applicable policies and procedures.
• Ability to regularly attend work and arrive punctually for designated work schedule – occasional after hour or weekend work may be required.

TRAVEL

Travel is primarily local during the business day, although some out of area and overnight travel may be expected.

WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE)

Must be authorized to access and work on government installations.

PHYSICAL REQUIREMENTS:

Depending on the functional area of assignment, tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 40 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Physical Requirements can be accomplished with or without reasonable accommodations.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed in an air-conditioned office. Some work will be performed outdoors with potential exposure to adverse environmental conditions (e.g., dirt, heat, cold, rain, fumes).

SENSORY REQUIREMENTS:

Some tasks require manual dexterity.

Availability: Full-time

Salary: starting at $72,000

Benefits:

• Medical insurance is offered.
• Free Dental and Vision insurance for employees.
• Paid holidays, vacation, sick, and personal days.
• Additional programs include company paid term life and AD&D insurance, short and long-term coverage.
• Full-time employees are eligible to participate in the 401k plan on the first of the month following their date of hire. Employer match is 50% of the first 8% contributed by employee.
• Supplemental voluntary life and AD&D insurance is available.
• Additional Supplemental benefits are available including Accident, Critical Illness and Hospital.
• Employee Assistance Program.
• Tuition reimbursement.
• Eligible for performance bonus plans.
• Eligible for 401k Profit-Sharing program.

Accepting applications until positions filled…

Applications may be completed through our website: https://bacemploy.com/

*A completed application is required*:

BAC

Providing innovative services for individuals with disabilities to achieve personal success!

Qualified applicants will receive consideration for employment without regard to , , , , , , , or protected veteran status. We are a Drug-Free Workplace.