Operations Manager (E-commerce DTC) in Heath

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

Drive growth, take ownership…….and lead from the front.

We’re assisting a successful and growing direct-to-consumer e-commerce business in their search for a commercially driven Operations Manager. Working directly with the owner and founder of the business, this key appointment will assume full ownership of online performance and day-to-day operations, while playing a key role in shaping the wider business strategy.

Situated in a semi-rural location, in the heart of Essex, this is the ideal opportunity for someone who thrives on crafting business strategy, making decisions, and taking responsibility. You’ll be accountable for driving e-commerce revenue, profitability, customer lifetime value, and the overall performance of the business . You won’t just execute strategy. you’ll define it, working closely with the owner to set direction and turn robust business plans into exciting results.

What you’ll be doing

• Owning and driving e-commerce growth, revenue, and margin
• Contributing to and shaping business strategy and commercial direction
• Increasing repeat purchase, retention, and customer lifetime value
• Leading all performance marketing activity with a clear focus on ROI
• Managing paid media across platforms such as Meta, Google, Bing, YouTube, and TikTok
• Identifying, testing, and scaling new acquisition channels
• Leading, motivating, and performance-managing a team of six
• Improving systems, processes, and customer experience to support sustainable growth

Who this role is for?

You’re commercially minded, data-driven, and confident making decisions. You have a strong understanding of e-commerce platforms, analytics, and CRM systems , PLUS you’ve previously led a team, holding people accountable for their results.

You’re hands-on, an instinctive people manager, comfortable in a fast-moving environment, and motivated by building and scaling an online business….not just maintaining it.

What’s in it for YOU?

• A senior leadership role with real ownership and influence
• Direct input into business strategy and long-term direction
• An owner-led environment where decisions are made quickly
• The opportunity to lead, scale, and leave your mark on a growing DTC business
• A rewarding benefits package to be discussed at interview

If you’re ready to step into a role where your ideas shape the strategy and your results drive the business forward, we’d love to hear from you. All enquiries will be treated in the strictest of confidence.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.