Operations Manager - Distribution in Basildon
Job DescriptionOperations Manager – Distribution
Location: Basildon
Salary: £55,000 – £65,000
Working Hours: Monday – Friday, 09:00 – 17:30
Job Type: Permanent
The Role
An exciting opportunity has arisen for an experienced Operations Manager to oversee and optimise end-to-end logistics and fulfilment operations within a fast-paced eCommerce and pallet network environment.
You will take full ownership of daily operational performance across warehousing, distribution, and transport, ensuring all customer orders are processed, handled, and delivered efficiently, accurately, and on time.
Key Responsibilities
- Manage pallet network activities, ensuring timely collection and delivery performance
- Monitor and improve operational KPIs such as OTIF (On Time In Full), order accuracy, and turnaround times
- Ensure efficient route planning and load optimisation for pallet shipments
- Act as the main point of contact for pallet network partners and third-party carriers
- Monitor carrier performance and service level agreements (SLAs)
- Resolve escalations related to delays, damages, or lost goods
RequirementsRequirements
- Demonstrable experience in an Operations Manager (or similar) role within logistics, distribution, or eCommerce environments
- Solid understanding of pallet network operations and high-volume fulfilment
- Proven ability to lead, motivate, and develop teams in a fast-paced setting
- Strong analytical mindset with the ability to identify issues and implement effective solutions
- Comfortable managing competing priorities in a high-volume, time-sensitive operation
- Good working knowledge of health & safety regulations and operational best practices
- Understanding of customs processes and international logistics (desirable)
Apply Now
If you’re an experienced operations professional looking to take ownership of a high-impact role within a fast-paced logistics environment, we’d like to hear from you.
Apply now to be considered for this opportunity.