Operations Manager of Central Design Division Needed in Lebanon
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Job DescriptionJob Description
About Us
Founded in 1937, Royer’s Flowers & Gifts has blossomed into a floral industry leader with 19 retail locations and two distribution hubs across two states. Still family-owned and operated, our team of over 300 dedicated flower professionals brings comfort, joy, and beauty into people’s lives every day. We’re growing — and we’re looking for passionate, goal-oriented individuals to grow with us.
Position Overview
We are seeking a Flower and Merchandise Production Manager to join our leadership team. This individual will learn to oversee our Central Design division, with a focus on contributing to the continued growth and success of our company. The ideal candidate is a hands-on leader who thrives in a dynamic environment, values collaboration, and brings strong technical expertise to the table.
JOB TITLE Operations Manager – Central Design
LOCATION Lebanon Central Complex
REPORTS TO Regional Manager
JOB QUALIFICATIONS
Able to design according to defined specifications.
Three years related experience or education .
Good Mathematical and critical thinking skills are required.
Must have an excellent understanding of Excel and other MS Office products
Valid driver's license.
Ability to use personal transportation is .
Able to handle confidential materials and detailed reports.
Able to make decisions and communicate those decisions effectively.
Able to organize and supervise department activities while effectively motivating employees.
Able to organize and supervise personnel of varied skill levels to effectively reach production goals.
Able to coordinate departmental operations with other departments.
RESPONSIBILITIES
Oversee daily and holiday operations of the department, to include:
o Supervision of holiday and non-holiday production teams, including working on teams to reach production goals
o Staff, organize, and train, as needs arise
o Supervise, instruct, and work in department daily
o Oversee the ordering, stocking, inventory & efficient use of standard production materials such as containers, design supplies, flowers, and greens
o Ensure product needed by retail locations is coordinated and filled according to departmental guidelines and deadlines
o Supervise and assist personnel assigned to fill orders placed by retail stores
o Ensure inventory numbers are updated and accurate
o Handle complaints or comments from store/department managers
o Supervise and motivate production teams to reach defined production goals
o Ensure fresh product received adequately, reflects requisitions, and is of good quality
o Determine correct product mix according to arrangement worksheet and product availability.
o Identify problems with production plans or approaches
o Quality control for materials produced by team and department
o Oversee housekeeping needs; department and storage areas should be neat and organized at all times
o Supervise printing of price and identifying tags
o Monitor and assist in setting production goals and meeting quality standards
o Manage personnel matters (ex: scheduling, absenteeism, vacation, paperwork completion, employee appraisals, etc.)
o Assist in planning and production of silk arrangements
o Oversee correct unpacking, pricing, and allocation of giftware products
Assist to Develop and Update training information for Central Design operations, and provide individual training to employees in the areas of:
o production management
o printing price tickets
o invoicing Central Design produced materials
o basic floral design
Oversee Direct Ship division to include:
o Production and packaging of daily outgoing orders
o Ordering inventory and product, as needed
Assist with physical inventory function – tabulate and consolidate final inventory amounts.
Help provide monthly reports concerning inventory levels and production amounts to Administration.
Provide information/verbal presentation and related reports at monthly manager’s meetings, as requested.
Assist with the department’s safety committee and monitor employee compliance with safety standards.
Travel to retail locations to work in sales/design/processing immediately prior to major floral holidays when needed.
Other duties as assigned.
SCHEDULE – 40 hours per week, with more hours during floral holidays and as needed. Total hours may reach 50-70 hours per week during holiday production times.
What We Offer
Paid vacations, holidays, and personal day
Company-paid LTD, Life, and AD&D insurance
401(k) retirement plan with profit sharing
Optional health, dental, additional life and coverage
A positive, people-centered culture in a family-owned business
The opportunity to be part of a team that makes a difference in people’s lives
We do pre-employment drug screening
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