Operations Manager - Cancer Center

Job DescriptionJob Description

JOB SUMMARY:

• Supports Cancer Center and Clinical Managers as requested with special projects, operational needs, and growth strategies.
• Manages program operations and clinical requests from cancer center providers and Mayo.
• Supports physicians and staff with all clinical outreach activities including research.
• Responsible for planning monthly Cancer Conferences/Tumor Boards.
• Assists the Director and VP to implement the strategic goals for the cancer program.
• Oversight of the hospital cancer registry and data analytics.
• Responsible for compliance and oversight for Commission on Cancer Accreditation and other certifications subsequently obtained.
• Serves as the quality coordinator in planning and implementing performance improvement activities.
• Responsible for maintaining and monitoring quality metrics aligned with the programs goals and associated metrics tracked by payors.

JOB SPECIFIC CORE COMPETENCIES:

• Supports Cancer Center and Clinical Managers as requested with special projects, operational needs, and growth strategies.
• Ability to manage Mayo program operations relating to the cancer center and it’s providers and staff.
• Supports physicians and staff with all clinical outreach activities including research.
• Responsible for planning monthly Cancer Conferences/Tumor Boards.
• Oversight for accreditations, quality, and process improvement.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Oversees operational and clinical relationships with Mayo relating to cancer patients.
• Promotes and supports the development and growth of cancer research.
• Professional growth.
• Performance Improvement.
• Responsible for organization and oversight of tumor boards.
• Fiscal Responsibility
• Patient's First
• Program Development
• Facilitate effective communication among physicians, staff, patients, and other customers.

EXPECTED BEHAVIORS:

• Communicates in a clear, concise and professional manner.
• Advises ASVP of Cancer Center on all activities to ensure implementation of program standards.
• Provides support and direction as required around clinical research in the practice and ensures staff compliance with established research protocols.
• Effective interpersonal relations demonstrated by motivation, patience and flexibility within the clinical setting, among patients, staff, peers, and physicians.
• Excellent communication skills integrity, leadership and sound judgement in both business and interpersonal situations.
• Ability to function in a rapidly changing work environment.

MANDATORY LICENSE/REGISTRATION/CERTIFICATION:

The following licenses/certifications are required (if checked):

CPR (Cardio-Pulmonary Resuscitation)
ACLS (Advanced Cardiac Life Support)
PALS (Pediatric Advanced Life Support)
NRP (Neonatal Resuscitation Program)

Certification/license:

Additional licensure/credential requirements: Bachelor of Science required with at least 5 years’ experience in a healthcare setting. Experience in oncology .

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Annual Education: Confidentiality and HIPAA Corporate Compliance Fall Prevention PPD

WORK CONDITIONS

PHYSICAL/MENTAL DEMANDS:

EQUIPMENT USED: Office equipment and computers.

ENVIRONMENTAL CONDITIONS:

PRIMARY CONTACT WITH THE FOLLOWING GROUP(S):

NEONATAL/INFANT (0-12 MO)
PEDIATRIC (1-12 YRS)
ADOLESCENT (13-17 YRS)
ADULT (18-64 YRS)
GERIATRIC (65+ YRS)

SUPERVISES: 0 – 10 people. A supervisor is responsible for direction of associates' workflow, conducting performance appraisals, and has hiring and termination decision-making abilities.

OVERTIME ELIGIBILITY: Salaried (exempt)

CAREGIVER STATUS: Not a Caregiver. A Caregiver is an employee who provides direct patient care, hands-on care, or has skin-to-skin contact with patients.