Operations Manager in Austin

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Job DescriptionJob Description

About Us

Snyder Commercial Glass Service is a growing commercial glass service company based in Austin, TX. We specialize in servicing and maintaining glass systems for commercial properties, delivering reliable, high-quality work with a strong focus on efficiency and customer satisfaction.

Position Overview

We are seeking an experienced Operations Manager to oversee and optimize our daily field operations. This role requires someone who has hands-on experience using Service Fusion to manage dispatching, scheduling, and technician workflows in a fast-paced service environment.

This is a key leadership position responsible for ensuring smooth operations, strong team coordination, and an excellent client experience.

Key Responsibilities

• Manage daily field operations for commercial glass service projects
• Schedule and dispatch technicians using Service Fusion (required)
• Oversee and optimize routing, job assignments, and technician productivity
• Monitor job progress and ensure timely project completion
• Serve as the main point of contact for customer communication and service updates
• Coordinate with technicians, vendors, and internal teams
• Maintain accurate job records, scheduling updates, and workflow tracking within Service Fusion
• Identify process improvements to increase efficiency and service quality

Qualifications

• Required: Proven experience using Service Fusion in a service-based business
• Experience managing dispatch, scheduling, and field service operations
• Strong organizational and problem-solving skills
• Ability to manage multiple jobs and priorities in a fast-paced environment
• Excellent communication and leadership skills
• Experience in commercial service environments (): glass, construction, or related trades is a plus

Compensation & Benefits

• Hourly pay starting at $30/hour (depending on experience)
• Steady, full-time opportunity with a growing company
• Opportunity to take ownership of operations and grow into a larger leadership role
• Supportive and team-oriented work environment

Why Join Snyder Commercial Glass Service?

• Work in a specialized commercial service niche (not residential/home services)
• Play a key role in scaling operations and improving systems
• Join a company focused on efficiency, quality, and long-term growth
• Opportunity to make a direct impact on day-to-day operations

Apply Today

If you have strong Service Fusion experience and are ready to lead operations in a fast-paced commercial service environment, we encourage you to apply today.

Company DescriptionSnyder Commercial Glass Service provides automatic sliding doors, commercial film installation, door services and hardware, and exterior composite paneling systems to the Austin, TX area.Company DescriptionSnyder Commercial Glass Service provides automatic sliding doors, commercial film installation, door services and hardware, and exterior composite paneling systems to the Austin, TX area.

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