Operations Manager

Job Description

An established welfare charity is seeking an Operations Manager to oversee and enhance its core operational functions including HR, governance, IT, finance, and internal systems. You'll work closely with senior leadership to ensure the organisation runs smoothly, compliantly, and is equipped for future growth.\n\nClient Details\n\nA London-based charity focused on tackling welfare issues through advice, advocacy, and systemic change. The organisation is inclusive, collaborative, and committed to equity and social justice.\n\nDescription\n\nLead strategic and day-to-day operations across HR, governance, IT, finance, and internal systems.\nImprove infrastructure and organisational resilience.\nManage external service providers (HR, IT, finance).\nOversee office and facilities management, including health & safety.\nCoordinate recruitment, onboarding, and staff wellbeing.\nSupport governance: board meetings, compliance, policy reviews.\nAdminister finance processes: payroll, expenses, reporting, audit prep.\nEnsure robust IT systems and data protection practices.\nContribute to strategic planning and risk management.\nPotential future line management of an Operations Assistant.Profile\n\nA successful Operations Manager should have:\n\n5+ years' experience in operational leadership or infrastructure roles.\nProven track record across HR, governance, IT, finance, and office management.\nStrong understanding of GDPR and charity compliance.\nSkilled in managing external providers and improving systems.\nExcellent communication, organisation, and problem-solving skills.\nComfortable in a small charity environment; flexible and hands-on.\nCommitted to anti-poverty work and inclusive practices.Job Offer\n\nSalary: £42,000 - £45,000 with guaranteed annual increases.\nLocation: London (hybrid working).\nBenefits: generous annual leave, matched pension (up to 5%), enhanced sick and parental leave, income protection, life insurance.\nA chance to make a real impact behind the scenes in a values-led organisation.If you are an experienced Operations Manager looking for an exciting challenge in facilities management, we encourage you to apply today