Operations Manager

Job DescriptionJob Description

Introduction:

Are you a seasoned operations leader ready to make a lasting impact in a high-performing legal immigration practice? The Law Office of Yohana Saucedo, P.C., a respected immigration law firm, is seeking an Operations Director to lead and manage the daily functions of our firm and contribute directly to our strategic growth. 

Firm Overview:

At the Law Office of Yohana Saucedo, we are proud to deliver world-class legal services with a commitment to client care, community trust, and team excellence. We are known for our loyalty, empathy, integrity, professional excellence, and responsibility—values we bring into every client interaction and internal decision. 

Purpose-Driven Mission:

We are committed to providing personalized service to every client. We have extensive experience in all aspects of immigration law and can help you navigate the complex legal system. As a firm deeply rooted in integrity and accountability, we thrive through structure, innovation, and a shared commitment to results. 

Job Overview:

This executive-level position functions similarly to a COO and Controller. You will collaborate with the Owner to oversee strategy, planning, staff performance, end-to-end operations, HR, and financial management. You will lead a talented team, ensuring workflows are efficient, projects are delivered on time, and KPIs are consistently met. 

Compensation:

$85,000 annually USD

Responsibilities:

• Lead the execution of the firm’s strategic goals and business plan 
• Manage all non-attorney personnel and daily firm operations 
• Manage HR, hiring, onboarding, and performance evaluations 
• Monitor budgets, financial reports, and profitability metrics 
• Ensure adherence to policies, compliance protocols, and risk controls 
• Improve systems for case management, billing, intake, marketing, and more 
• Deliver progress reports, KPI tracking, and executive updates to the Owner 

Key Performance Indicators (KPIs)  

• Revenue and Business Growth based on Business Plan 
• Profit Goals based on Business Plan 
• Organizational culture and performance management
• 90%+ of project-based deliverables are completed on time and within budget

Qualifications:

Skills & Qualifications: 

• Bachelor’s degree in Business, Finance, or related field (Master’s ) 
• Minimum 5 years of leadership experience in a professional services environment 
• Bilingual in English and Spanish 
• Proven managerial, HR, and project management experience 
• Strong operational, financial, and strategic planning expertise 
• Excellent communication, problem-solving, and leadership skills 
• Available to travel to Austin, TX.
• Office experience is required
• Compensation will be based on experience

About Company

The Law Office of Yohana Saucedo, P.C. stands out as a beacon of excellence, not just for its unparalleled legal expertise but for its deep commitment to fostering an environment where work-life balance is not just a concept but a practice.

We empower our team members to grow and develop, both professionally and personally, ensuring they have the tools and support needed to reach their fullest potential. Our workspace is a drama-free zone, where positivity and mutual respect pave the way for productivity and job satisfaction.

We combine our passion for justice with a compassionate understanding of clients' challenges, and we strive to make a tangible difference in their lives, offering hope and new opportunities.

Join us at the Law Office of Yohana Saucedo, where your work contributes to a noble cause, enriching not just your life but the lives of those we have the privilege to serve. Together, we can make a lasting impact on the world, one client at a time.