Operations Manager

Job DescriptionJob Description

Operations Manager
Location/Onsite: Sarasota, FL | Onsite Required

 Our client is looking for an experienced and strategic Operations Manager with an ASO (Administrative Services Organization) or PEO (Professional Employer Organization) background to join their leadership team in Sarasota, FL. Are you a big-picture thinker who also loves getting into the operational details? Do you have experience leading cross-functional teams, improving systems, and driving strategic initiatives across departments? Are you passionate about creating structure, supporting growth, and optimizing internal processes? If yes, this may be the perfect Operations Manager position for you. Keep scrolling to see what this company has to offer.

The Perks!

• Compensation: $120K–$130K base salary + $10K–$20K quarterly bonuses
• Benefits information: 100% of employee major medical insurance is covered by the company
• Special, company-specific perks: Full benefits package as outlined in the employee handbook

A Day in the Life of the Operations Manager
As Operations Manager, you’ll be the go-to leader responsible for connecting the dots between departments, people, and processes. You’ll partner with department heads, guide business strategy, drive improvements, and ensure that all company operations are streamlined and aligned with organizational goals. Your work will have a direct impact on employee experience, customer satisfaction, and overall growth.

Responsibilities include:

• Act as liaison between department heads and ownership, supporting both day-to-day needs and long-term goals
• Oversee interdepartmental communication, training, hiring, and process alignment
• Lead improvement of customer experience and internal operations systems
• Build and maintain strong vendor, bank, and partner relationships
• Oversee trust accounts and ensure financial reconciliation and compliance
• Manage company and department budgets, profitability, and sales KPIs
• Monitor risk, including cybersecurity, regulatory, vendor, and disaster preparedness
• Stay current on industry trends and drive future-focused initiatives
• Lead company culture efforts, team development, and employee engagement
• Collaborate with leadership on strategic planning, staffing, and performance goals
• Support logistics, technology systems, and day-to-day facilities management

Requirements and Qualifications:

• Bachelor’s degree in Business Administration, Finance, Risk Management, or related field
• 5+ years of PEO (Professional Employer Organization) or ASO (Administrative Services Organization) industry experience
• 5+ years of heavy Payroll experience working in the PEO or ASO industry
• Strong understanding of organizational effectiveness and project management principles
• Financial acumen and familiarity with HR, IT, and operational best practices
• Proven leadership skills in communication, decision-making, team building, and change management
• High adaptability, stress tolerance, and critical thinking skills

About the Hiring Company:
Our client is a forward-thinking organization with a strong foundation in business services. The company prides itself on a team-focused culture, delivering best-in-class solutions, and staying ahead of industry trends. With a commitment to continuous improvement and employee development, they are a company where operational leadership truly makes an impact.

Come Join Our Leadership Team!
Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!