Operations Manager

Job DescriptionJob Description

eRep, Inc is assisting a great local company hire a key leader for their organization. Read below and apply! Make sure to take the world leading Core Values Index.

Are you a natural systems-thinker who thrives on bringing structure to growth, leading high-performance teams, and delivering excellence to customers? We're looking for an Operations Manager who wants to do more than just manage - someone ready to build, lead, and scale.

We're a fast-growing commercial and residential window washing and power cleaning service company based in Portland, Oregon with big ambitions: 15% annual revenue growth, a high-performance team, and a reputation for outstanding customer experience. Backed by a solid foundation and over 25 years in business, we're now building the systems and leadership to take things to the next level.

We're not just filling a seat. We're creating a critical leadership role that will help shape the future of our company.

Responsibilities

* Be the primary face of the company to customers, ensuring every experience reflects our values and quality.

* Build and manage systems that make operations run like clockwork, from first customer contact to final project sign-off.

* Lead and inspire employees to work smarter, safer, and more efficiently.

* Implement a formal training and compensation system that drives team accountability and performance.

* Solve problems, make smart on-the-ground decisions, and keep jobs on time, on budget, and on point.

* Free up ownership to focus on strategic growth by taking the reins on daily execution.

Qualifications

You're the kind of leader who-

* Sees the big picture and knows how to build the road to get there.

* Can lead a team, earn customer trust, and make sound judgment calls under pressure.

* Has a passion for service-based businesses and understands what it takes to run one well.

* Thrives in a fast-paced, high-growth environment.

* Might be a recent business grad or a seasoned operations pro-either way, you're driven, organized, and ready to make an impact.

What You Bring

* Strong organizational and leadership skills

* Up to 5 years of experience

* Excellent communication across all levels-customers, employees, and ownership

* Experience in service industries (a big plus!)

* A passion for systems, training, team development, and consistent delivery

Company DescriptioneRep.com Inc, recruits highly qualified applicants through its online career portal and presents their profiles to employers across the nation. Our value proposition is reducing the time and effort it takes for employers to locate and hire employees who fit their companies' needs and missions.Company DescriptioneRep.com Inc, recruits highly qualified applicants through its online career portal and presents their profiles to employers across the nation. Our value proposition is reducing the time and effort it takes for employers to locate and hire employees who fit their companies' needs and missions.