Operations Manager

Job DescriptionJob Description

POSITION SUMMARY: 

The Operations Manager plays a pivotal role in ensuring the efficiency and effectiveness of the manufacturing plant operations in Marquette, MI. This position is responsible for overseeing daily operations, optimizing processes, and managing resources to achieve operational excellence. The Operations Manager will lead a team, fostering a culture of high performance and continuous improvement while ensuring compliance with workplace safety standards. Additionally, this role will focus on cost control and reduction strategies to enhance profitability without compromising quality. Ultimately, the Operations Manager will contribute to the overall success of the organization by aligning operational goals with business objectives. This position is critical in helping Resolve Surgical Technologies maximize the number of patients served while maintaining a high level of quality and safety.

RESPONSIBILITIES: 

• Oversee daily manufacturing operations and ensure that all processes run smoothly and efficiently.
• Maintains active involvement in employee selection, training and development. Performs related hiring, performance reviews, corrective actions, etc. for direct-line employees and provides strong oversight for employees reporting under supervisory staff, if applicable. Process area champion for employee safety and overall employee morale
• Implement and monitor workplace safety protocols to ensure a safe working environment.
• Develop and execute cost control and reduction strategies to improve operational profitability.
• Collaborate with other departments to align operational goals with overall business objectives.
• Supports and drives a continuous improvement culture in the areas of Safety, Quality, Delivery, Inventory, Production, and Cost.
• Supports and achieves all targets for KPIs, such, but not limited to: non-conformances, corrective and preventive actions, and quality audits.
• Other duties as assigned.

*This is not an exhaustive list of duties or functions and may not necessarily comprise all of the essential functions.*

EDUCATION/EXPERIENCE REQUIRED AND/OR :  

• Bachelor's degree in Business Administration, Operations Management, or a related field required or equivalent years of experience.
• Master’s degree in Business or related field, .
• Proven experience in operations management, preferably in a manufacturing or warehouse environment.
• Strong understanding of workplace safety regulations and best practices.
• Experience with Lean Manufacturing or Six Sigma methodologies, .

KNOWLEDGE, SKILLS, AND ABILITIES: 

Technical Competencies

Process Optimization

• Ability to streamline workflows and improve operational efficiency.
• Continuous improvement mindset and ability to implement.

Productivity Enhancement

• Proficiency in using productivity tools and systems (e.g., ERP software).
• Capacity to measure and analyze performance metrics.

Cost Control and Reduction

• Budget management and cost analysis.
• Identifying cost-saving opportunities and implementing corrective actions.

Workplace Safety Knowledge

• Understanding of OSHA standards and other safety regulations.
• Ability to conduct risk assessments and enforce safety protocols.

Warehouse and Manufacturing Operations

• Knowledge of supply chain logistics, inventory management, and production planning.
• Equipment utilization and maintenance scheduling.

Behavioral & Basic Skill Competencies

Team Management

• Delegation, conflict resolution, and performance coaching.
• Providing clear direction and setting performance expectations.

Employee Motivation and Development

• Encouraging team engagement and professional growth.
• Fostering a culture of accountability and continuous improvement.

Strategic Alignment

• Ensuring individual and team goals are aligned with organizational objectives.
• Communicating vision and priorities effectively.

Problem-Solving and Decision-Making

• Quickly analyzing situations and making informed decisions under pressure.
• Encouraging innovative thinking to overcome operational challenges.

Communication and Collaboration

• Facilitating cross-functional communication and collaboration.
• Building strong relationships with internal and external stakeholders.