Operations Support Engineer (SE) - Senior Master Trainer

Job DescriptionJob Description

Position Title: Operations Support Engineer (SE) - Senior Master Trainer

Location: Tampa, FL

Position Overview:

S2Technologies is seeking a Operations Support Engineer (SE) - Senior Master Trainer to design and deliver training across critical operations and intelligence platforms. This role ensures personnel can effectively use and teach SOF, Joint Staff, and unit-sponsored technologies. The Master Trainer collaborates with site leads to tailor instruction, stays current on emerging tools, and evaluates training effectiveness to advance mission readiness.

Key Responsibilities:

• Develop and implement comprehensive training programs
• Create essential materials such as manuals, presentations, and Plans of Instruction (POIs)
• Conduct training sessions for GSSE personnel
• Ensure that GSSE team members acquire the necessary skills to effectively train end users on both SOF, and Joint Staff Programs of record, as well as unit-sponsored commercial technologies upon request.
• Stay up to date on current and emerging technologies by actively scheduling and attending vendor-sponsored training events or studying vendor documentation to attain a trainer-level proficiency.
• Collaborate closely with site leads, the Master Trainer identifies unit-specific training needs and tailors solutions
• Oversee rigorous evaluation of training program effectiveness

Required Qualifications:

• Minimum 5 years experience in technical support position and Operational or Intelligence Community (IC) operations, platforms, functions, and terminology experience.
• Minimum of 5 years experience in implementing and training software systems/updates, standard operating procedures and technical documentation.

Clearance Required

• Current TS/SCI

Education

• Bachelors' Degree in Computer Science or related field.

Skills & Tools:

• Demonstrated knowledge of C2 systems, CIP/COP platforms, and operational task organization structures.
• Experience supporting geographically dispersed units and reporting operational capability gaps.
• Strong oral and written communication skills for technical training and coordination.

• Experience in implementing, training, and documenting software systems, including SOCOM or Joint operational platforms.
• Proven leadership and/or coordination across Combatant Commands and Joint Task Forces.
• Experience in operational planning, software fielding, and mission command integration.
• Participation in or leadership of AoR-level working groups and technical forums.

• Strong organizational, analytical, and problem-solving skills.
• Ability to travel globally in support of operational units.

S2Technologies is an equal-opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to , , , , , , physical or mental , protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.