Operational Excellence & Quality Manager, Food-Grade Packaging

Job DescriptionJob DescriptionBe the catalyst for quality transformation

Imagine a role where your leadership protects product integrity, delights customers, and uplifts every process on the floor. At Ardagh Metal Packaging, you will champion a quality culture that turns insights into action—every shift, every line, every supplier.

Why this role matters

Our plant relies on robust process quality systems to deliver safe, specification-true packaging. You will steer those systems, resolve issues at the source, and empower teams through clear KPIs and practical training.

How you’ll lead

• Maintain and modernize plant quality systems: inspection/test methods, work instructions, procedures, product specifications, GMPs, Food Safety Compliance, and best practices.
• Launch and sustain continuous improvement in plant and supplier quality performance.
• Protect product integrity by enforcing quality system adherence and making data-driven disposition decisions on finished goods relative to specifications.
• Serve as the primary customer contact to nurture relationships, resolve quality concerns, and provide technical and quality support.
• Guide root cause analysis and corrective actions for customer complaints and internal quality nonconformances; verify corrective action effectiveness through audits.
• Partner with Commercial, Product Development, and Corporate Engineering on new business opportunities and product trials.
• Drive timely resolution of coating and mill supplier defective material claims.
• Ensure adherence to SMA principles and procedures throughout the plant.
• Administer the HFI system, including balance, disposition, re-work, and inventory tracking.
• Confirm completion and accuracy of plant quality procedures and deliver concise quality reviews to management.
• Translate quality objectives (KPIs) into floor-level routines that promote compliance and accountability.
• Coach department leads and supervisors on process quality improvement methods and GMPs.
• Contribute to special plant projects with Corporate Quality Assurance and maintain continuous communication with all Ardagh Metal Packaging plants.
• Work closely with Human Resources to address and resolve personnel issues; directly supervise plant personnel (scope varies by location).
• Other responsibilities as assigned.

What sets you up for success

• Bachelor’s degree in a technical or related discipline.
• 8+ years of manufacturing experience, including 4+ years in quality roles.
• Strong analytical ability, computer skills, and clear communication style; energetic and self-driven.
• Proven leadership and the ability to solve complex problems outside of standard procedures.

edge

• Knowledge of Six Sigma Black Belt or Green Belt certification.
• Hands-on experience implementing improvement methods in can manufacturing.
• Background leading self-directed work forces.

Proficiency we value

• Quality Inspection Experience
• Food and Beverage Manufacturing
• Food Safety and Quality Assurance (FSQA)
• Quality Control Experience

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to finger, handle, feel, talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee must frequently lift and or move up to 20 pounds. Specific vision abilities required by this job include close and distance vision as well as recognition.