Office / Operations Manager - Commercial Real Estate Brokerage in Dallas

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Job DescriptionJob Description

Office / Operations Manager – Commercial Real Estate Brokerage
Location: North Dallas (near the Tollway)
Compensation: $105,000 – $125,000 + Bonus
Schedule: On-site, Monday through Friday

Overview:
A well-established commercial real estate brokerage with 45+ brokers is seeking an experienced and highly professional Office / Operations Manager to oversee the firm’s day-to-day operations and support continued growth. This role works closely with the Co-Managing Principals and interacts with all departments to promote efficient practices, smooth workflow, and excellent client service.

Key Responsibilities

• Oversee daily office operations and ensure all departments function cohesively and efficiently.
• Manage staff performance, scheduling, and productivity while maintaining a professional work environment.
• Support brokers in achieving production goals through structured processes, communication, and accountability.
• Lead onboarding for brokers and staff, including contracts, licensing, insurance, and compliance.
• Act as liaison between all departments—marketing, IT, accounting, research, management, and brokerage—to enhance collaboration and efficiency.
• Partner with accounting on office budget oversight, expenses, and vendor contracts.
• Maintain compliance with Texas Real Estate Commission (TREC) regulations; track license renewals and ensure timely corporate license maintenance.
• Conduct annual performance reviews for staff and brokers.
• Enforce company policies, procedures, and professional standards, including dress code and operational protocols.
• Identify trends, recurring issues, and opportunities for process improvement, reporting findings to firm leadership.
• Recruit, hire, train, and retain high-performing office and administrative staff.
• Oversee transaction management processes and ensure operational accuracy.
• Coordinate special projects and initiatives that contribute to the firm’s overall success.

Qualifications

• Minimum 5+ years of office or operations management experience in a real estate, brokerage, or professional services environment.
• Proven experience supporting or managing a team of 40+ professionals.
• Deep understanding of real estate operations, including licensing, compliance, and transaction processes.
• Exceptional organizational, leadership, and communication skills.
• Demonstrated ability to manage multiple priorities with accuracy and professionalism.
• Strong business judgment, discretion, and reliability.
• Proficiency with Microsoft Office Suite and general office systems.

Key Competencies

• Leadership and Team Development
• Operational and Strategic Planning
• Strong Interpersonal and Communication Skills
• High Emotional Intelligence and Professionalism
• Adaptability and Initiative
• Detail and Time Management
• Problem Solving and Decision Making

Why Join:

This is an excellent opportunity for a polished and experienced operations professional to play a key leadership role in a respected North Dallas real estate brokerage. The firm offers a collaborative, professional culture and the opportunity to make a lasting impact on the efficiency and success of a thriving organization.

Company DescriptionCompany located in the Houston Galleria, Texas areaCompany DescriptionCompany located in the Houston Galleria, Texas area

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