Network Technician / Network Engineer Trainee (ISP / MSP / Infrastructure) in Tucson

Job DescriptionJob Description

JOB SUMMARY

Build a real career in networking — not just another technician job.

DakotaPro is hiring a Network Technician who wants to grow into advanced networking and infrastructure roles. You’ll work on real-world ISP and business networks (firewalls, wireless, VoIP, switching), while gaining exposure to modern tools including AI-assisted troubleshooting and workflows.

This is a hands-on role combining field work, support, and infrastructure — ideal for someone who wants to accelerate their technical skills and move toward engineering-level capability.

JOB DESCRIPTION

DakotaPro is seeking a Network Technician for a hands-on role supporting business and ISP infrastructure. This position combines field work, customer support, and network operations.

This is not an entry-level or siloed role. You will install, troubleshoot, and support real-world networking systems while developing the skills needed to grow into more advanced technical positions.

What You’ll Do

• Install and maintain firewalls, switches, wireless radios, and VoIP systems

• Perform structured cabling and equipment installations

• Troubleshoot network and connectivity issues

• Support customers via phone and ticketing system

• Document work and contribute to internal knowledge

• Participate in on-call rotation after training

Technologies You’ll Work With

• Networking (TCP/IP, routing, switching, VLANs)

• Wireless and fixed wireless ISP systems

• Firewalls and security appliances

• VoIP platforms

• Network monitoring and MSP tools

• AI-assisted troubleshooting and workflows

Why This Role

• Exposure to real production networks (not just helpdesk work)

• Direct mentorship and technical growth

• Hands-on experience across multiple technologies

• Opportunity to build toward Network Engineer–level skills

Requirements

Required

• CompTIA Network+ or equivalent knowledge (CCNA even better)!

• 1–3 years of technical experience (IT, telecom, networking, or similar)

• Strong troubleshooting and problem-solving ability

• Mechanical aptitude and comfort with tools

• Clear written and verbal communication

• Valid driver’s license with good driving record

• Ability to pass background screening

Physical & Field Requirements

• Work safely at heights and on ladders

• Lift 35 lbs unassisted

• Hike desert terrain carrying equipment (~2 km)

• Work outdoors in Southern Arizona conditions

(Not Required)

• Experience with MSP or ISP environments

• Familiarity with Ubiquiti, MikroTik, or Cisco

• Wireless or VoIP experience

• Cabling experience

Strong desire to build a long-term career in networking

Benefits

• Competitive pay based on experience

• Health insurance

• Paid Time Off and holidays

• 401(k)

• Technical training and certification support

• Career growth opportunities

• Company-provided home internet (where available)

This role is ideal for someone who wants to move beyond basic IT work and build a serious career in networking, infrastructure, and modern technology.