Mitigation Project Manager in Charlotte

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job DescriptionJob DescriptionBenefits:

• Company car
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off

Position Summary


SERVPRO is seeking a highly organized and customer-focused Mitigation Project Manager to oversee emergency services and mitigation projects including water, fire, mold, and storm damage restoration. This role is responsible for managing jobs from initial inspection through completion, ensuring exceptional service, accurate documentation, and efficient project execution in alignment with SERVPRO and IICRC standards.

Key Responsibilities


Project Management

• Conduct on-site inspections to determine scope, affected materials, and mitigation needs.
  
  
• Develop detailed work scopes and action plans for mitigation services.
  
  
• Manage multiple projects simultaneously, ensuring timely progression and quality work.
  
  
• Coordinate equipment, labor, and resources for optimal job efficiency.
  
  
• Ensure all work complies with IICRC guidelines and SERVPRO processes.
  
  

Customer & Client Communication

• Act as the primary point of contact for homeowners, commercial clients, and insurance adjusters.
  
  
• Clearly explain mitigation plans, timelines, and expectations.
  
  
• Provide ongoing job updates and deliver excellent customer service.
  
  

Documentation

• Maintain thorough and accurate job documentation including photos, notes, readings, and logs.

• Track job profitability and manage project budgets.
  
  

Team Leadership

• Direct and support field technicians and crew chiefs in daily job activities.
  
  
• Train team members in SERVPRO processes, safety protocols, and mitigation techniques.
  
  
• Conduct quality checks to ensure consistent standards and safety compliance.
  
  

Insurance & Compliance

• Work with insurance adjusters, TPAs, and property managers to meet program requirements.
  
  
• Ensure all documentation and communication meet insurance standards.
  
  
• Close out jobs with complete files and customer satisfaction.
  
  

Qualifications

• Experience in restoration, construction, or mitigation .
  
  
• Knowledge of IICRC standards; WRT/ASD certifications a plus.
  
  
• Strong leadership, communication, and problem-solving skills.
  
  
• Ability to manage multiple jobs in a fast-paced, emergency-driven environment.
  
  
• Valid driver's license and clean driving record.
  
  
• Ability to lift up to 50 lbs and work in various environmental conditions.
  
  

Key Skills

• Project management
  
  
• Water and fire mitigation knowledge
  
  
• Customer service excellence
  
  
• Estimating & documentation
  
  
• Team leadership
  
  
• Insurance communications
  
  
• Time management & organization
  
  

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.