Mitigation Coordinator (Hybrid) - Bilingual Spanish/English

Job DescriptionJob Description

The Mitigation Coordinator follows established guidelines to manage a portfolio of defaulted loans and mitigates losses by negotiating with our borrowers, investors, and realtors to develop and implement appropriate solutions to avoid foreclosure. Determine strategies for resolution on severely delinquent loans. Utilize property evaluation skills to make recommendations to management for negotiated payoffs, and charge-offs. Resolves title issues on properties listed for sale and deeds for lieu of foreclosure. Bilingual in Spanish / English is required.

RESPONSIBILITIES:

• Contact mortgagors and others as appropriate to negotiate and arrange resolution of defaulted loans. Utilize creativity in determining and recommending alternative collection or loss mitigation methods such as modifications, short sales, deeds in lieu of foreclosure, reinstatements, in the most cost-effective manner.
• Analyze mortgagors for approval of HAMP or traditional modification. Report modification results to investors or federal agencies as required.
• Implement approved alternative collections or loss mitigation methods.
• Order and evaluate property opinions (BPO, REO Appraisals), and assign a reconciled value to determine feasibility of a short-sale, or charge-off.
• Maintains required records for modifications, short-sales, deeds in lieu of foreclosure, and reinstatements.
• Complete assignment of loans and determine if there is an alternative to foreclosure
• Preserve and secure vacant properties in a pre-REO status.
• Remain knowledgeable of foreclosure, modification, and collection laws and regulations of each state for the portfolio assigned.

REQUIREMENTS:

• Bilingual in Spanish/English is required
• High school diploma or equivalent required
• Minimum of three years of mitigation, collections and/or default servicing experience
• Strong negotiation skills
• Working knowledge of mortgage documents, real estate settlements, and foreclosure timelines/requirements
• Excellent verbal and written communication skills
• Demonstrates strong customer service skills
• Ability to work well in a fast-paced environment
• Demonstrated effective listening skills
• Detail oriented with strong organization skills
• Ability to work well on a team and focus on results
• Ability to speak and read Spanish fluently is a plus
• Experience working with Microsoft Windows applications
• Experience with MSP servicing system a plus

Benefits:

Our benefits package includes three comprehensive medical, two dental, and vision plan options. We provide employer paid short-term and long-term insurance, basic life insurance, 401(k), 11 holidays and three weeks paid time off per year. We also offer supplemental benefits including life insurance, critical illness, and accident plans.

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.