Manager of Site Operations

Job Description

Ignite Your Career with CAREonsite

Now Hiring: Manager of Site Operations (Austin, TX)

Salary Range: $70,000 - $85,000

Are you a strategic leader with a passion for healthcare operations? At CAREonsite, we’re on a mission to deliver exceptional on-site and virtual medical services nationwide—and we’re looking for a Manager of Site Operations (MSO) to help us raise the bar even higher.

This is more than a job—it’s a chance to lead with purpose, drive meaningful outcomes, and be part of a company that values innovation, integrity, and impact.

Why Join CAREonsite?

Make a Real Difference

Your leadership will shape operations, improve patient outcomes, and enhance client satisfaction.

Grow with Us

We prioritize internal growth and offer clear, supported career advancement pathways.

Thrive in a Supportive Culture

Work in an environment where collaboration, respect, and employee well-being are central to everything we do.

About the Role

Reporting to the Operations Manager, the MSO will oversee service delivery, personnel, client relations, and financial performance for a key account in the Austin, TX area. You’ll be instrumental in optimizing workflows, mentoring staff, and driving operational excellence.

Key Responsibilities:

Operational Leadership

• Oversee daily operations and ensure consistent, high-quality service delivery.
• Manage staffing, scheduling, onboarding, and employee development.
• Maintain compliance with internal policies, procedures, and contractual obligations.

Client Relationship Management

• Partner with Medical Client Leads (MCLs) to identify and resolve client issues.
• Lead client meetings, provide service updates, and manage client expectations.
• Support invoicing processes by providing timely and accurate information.

Team Development & Culture

• Promote a positive, productive work environment across all levels.
• Recruit, train, and retain top talent; provide coaching and mentorship.
• Collaborate with HR to maintain appropriate staffing levels and performance standards.

Strategic and Financial Oversight

• Manage and monitor budgets to ensure optimal resource allocation.
• Participate in planning and decision-making that aligns with company goals.
• Analyze trends and challenges to improve operational efficiency.

Communication & Collaboration

• Maintain clear communication with clients, employees, and leadership teams.
• Be readily available via phone and video to support remote and on-site operations.
• Host regular team meetings and provide real-time updates and support.

What You Bring:

Required

• 2–3 years of experience managing employees and leading teams.
• Strong proficiency in Microsoft Office, particularly Excel.

• Healthcare management experience; Associates or Bachelor's degree in healthcare or related field .
• Background in healthcare operations or service delivery, occupational health experience

The Ideal Candidate

You are a proactive, solutions-focused leader who thrives in dynamic environments. You know how to build high-performing teams, drive performance, and cultivate lasting client relationships. You balance strategic thinking with hands-on execution—and you’re ready to take your leadership to the next level.

Ready to Apply?

If you're an experienced leader with a passion for healthcare and operations, we want to hear from you. At CAREonsite, you’ll find a meaningful role with room to grow—within a company that’s committed to making a difference.

CAREonsite is an Equal Opportunity Employer

We celebrate and are committed to creating an inclusive environment for all employees.