Manager, Operations Programs

Job DescriptionJob Description

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our values guide everything we do:

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next- solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

The Manager, Operations Programs will oversee manufacturing and production operations for FDH’s cable assembly facility in Wake Forest, North Carolina. This role requires a hands-on approach to drive operational efficiency, quality, and scalability on the factory floor while managing day-to-day production activities. The Manager will ensure the optimization of manufacturing processes, lead a high-performing production team, and drive process improvements aligned with the business’s objectives. Success in this role is based on delivering continuous operational improvements and maintaining high-quality production standards.

What You'll Do (Responsibilities)

• Lead and oversee day-to-day operational activities across multiple sites
• Drive continuous improvement initiatives to enhance operational efficiency and effectiveness
• Collaborate with cross-functional teams to optimize supply chain processes and workflows
• Implement best practices to streamline logistics, inventory management, and distribution
• Lead a high-performing operations team
• Foster a collaborative and results-driven culture, ensuring team members are aligned with company goals
• Define and track key performance indicators (KPIs) to measure operational performance
• Implement data-driven strategies to improve overall operational excellence
• Ensure all operations comply with relevant regulations and industry standards
• Implement quality assurance programs to maintain high product and service standards
• Collaborate with customer service teams to ensure timely and accurate order fulfillment
• Address customer concerns and implement solutions to enhance customer satisfaction
• Contribute to the development and execution of strategic plans for operations
• Provide insights and recommendations for business growth and expansion
• Provide training and support to the sales team regarding customer programs

What You Bring (Qualifications & Skills):

• Bachelor’s degree in Operations Management, Business Administration, or a related field. Master’s degree is a plus
• Proven experience in operations management within the supply chain industry, preferably on a global scale
• Strong understanding of aerospace products and industry regulations
• Strong leadership skills with the ability to inspire and motivate teams
• In-depth knowledge of supply chain processes, logistics, and inventory management
• Demonstrated experience in implementing process improvements and driving operational excellence
• Excellent communication and interpersonal skills
• Familiarity with regulatory requirements in the European market
• Strategic thinking and problem-solving skills
• Ability to travel as required

Special Requirements:

• U.S. , U.S. Permanent (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. , U.S. lawful permanent (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR 

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to , , , , , , , status, protected veteran status, or any other characteristic protected by law.