Manager, Menu Pipeline (IHOP)
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Manager, Menu Pipeline (IHOP)
role at
Dine Brands Global
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Manager, Menu Pipeline (IHOP)
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Dine Brands Global
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Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill + Bar, IHOP and Fuzzy's Taco Shop brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.
The
Manager of Menu Pipeline
is a critical role within the Restaurant Excellence function—IHOP’s engine for operational transformation. This team is laser-focused on unlocking 4-wall performance to drive
profitability, team productivity, and guest delight
at scale
This is a
high-impact, cross-functional leadership role
that demands outstanding organizational, communication, and executional skills. You will lead initiatives from concept through delivery, ensuring every strategy is operationally sound and aligned with IHOP’s growth objectives
As a strategic operator, you’ll collaborate closely with
Culinary, Marketing, Field, and Operations
teams to bring initiatives to life. You’ll be the connective tissue that ensures ideas are not only innovative but also executable with excellence across our franchised system
This role requires a
hands-on leader —someone who can roll up their sleeves, make informed decisions, and think critically about what’s truly feasible inside the four walls of a restaurant. You’ll champion initiatives that are practical, scalable, and impactful
Reporting directly to the
Director of Core Operations , you’ll be instrumental in executing IHOP’s menu strategy. As the brand enters its next wave of transformative growth, this is your opportunity to shape the future of a beloved American icon—at scale
Responsibilities
Drive Cross-Functional Execution: Lead cross-functional teams to implement and integrate key programs that enhance efficiency, boost sales, increase profitability, and elevate guest satisfaction
Partner with Senior Leadership: Collaborate with senior leaders to define performance goals and shape long-term operational strategies
Optimize Operational Efficiency: Identify and eliminate inefficiencies through in-depth process analysis and seamless cross-functional collaboration.
Continuously Improve Performance: Evaluate current operations and recommend data-driven improvements to enhance overall performance.
Communicate with Impact: Deliver clear, consistent updates to cross-functional team on program progress, milestones, and outcomes.
Advise Franchise Leadership: Serve as a trusted advisor to Franchise Operations leadership, guiding the planning and execution of high-impact initiatives.
Champion Culture of Excellence: Foster a culture of continuous improvement, accountability, and operational excellence across the organization.
Target Base Salary 120k+ based on experience
Skills & Requirements
Education & Experience: Bachelor’s degree in Business, Operations, or related field. Minimum 5+ years rooted in deep restaurant operations, preferably with a restaurant chain. Ideally, you have worked closely with Menu teams – taking an idea from scratch to serving the menu item to a guest
Operational Mastery: Deep knowledge of the various components of running an excellent Back of House, with a proven track record of making high-quality decisions to improve kitchen operations
Project Leadership: Demonstrated ability to lead complex initiatives with precision. Strong organizational, communication, and leadership capabilities
Industry Expertise: Strong preference for candidates with experience in restaurant, hospitality, or multi-unit retail environments
Analytical & Financial Acumen: Skilled in business analytics, process optimization, root cause analysis, project management, and change leadership
Executive Influence: Confident in advising senior leaders on operational strategy, performance improvement, and turnaround initiatives
Executional Agility: Thrives in fast-paced, cross-functional environments. Comfortable working in-office and in the field. Willing to travel 20% to stay connected to frontline operations
Bias for Action: Operates effectively in ambiguity. Makes sound decisions with imperfect information and adapts quickly based on feedback
Equal Employment Opportunity Statement
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of , , , , , , , ancestry, citizenship, , marital status, veteran status, physical , mental , medical condition, , genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.
Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: implement brand standards such as food safety at all restaurants for a uniform guest experience; physically inspect restaurant premises belonging to franchisees; and facilitate frequent and close interactions with franchisees, franchisee employees, guests, and other third parties.
For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Management and Manufacturing
Industries Restaurants
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