Manager, Application Engineering (Thermal)
Job Description
It's an exciting time to be a part of Vertiv! Where there's data, there's Vertiv - as the world depends on data we power & cool. We are powering the potential for tomorrow's breakthroughs so come join us on the edge of innovation!
Job Summary
The Manager, Application Engineering leads a team of engineers responsible for assisting the Vertiv sales force with proper application of Vertiv thermal management products. This role combines technical expertise with thoughtful leadership to enable professional growth within the team and business process improvements. The manager works closely with cross-functional teams including sales, product management, SFA product engineering, and sales operations. The ideal candidate possesses deep understanding of HVAC equipment, strong leadership skills, and passion for developing early career engineers.
Responsibilities
Lead, mentor, and manage a team of application engineers to provide responsive and accurate technical support to Vertiv's sales team across US, Canada, and select global areas. Typical technical support involves the following activities
Providing guidance on correct application of units for optimal operation or acceptable operation in non-optimal situations.
Perform equipment selections and technical calculations to meet requirements for individual components and complete liquid cooling systems.
Address questions on control for individual components and complete cooling systems.
Assist in correct application and processing of special feature authorization (SFA) equipment quotations
Apply Quote Configurator tool to provide quoting support when sales team members require assistance.
Provide CDE compliance support for project bid teams or local offices as needed
Review project specifications, drawings, and RFP documents to offer guidance on optimal product proposals
Lead coordination with internal teams such as engineering, SFA engineering, technical sales, and sales teams to address barrier in opportunities to orders process
Lead ongoing growth of application engineering team through targeted training, educational travel, and development of soft skills
Develop team tools to understand and improve team performance in supporting Vertiv sales team
Provide monthly updates on team performance
Help develop and document best practices and continuous improvement initiatives for the department.
Develop and manage to goals aligned overall thermal tech sales goals and strategies
Minimum Qualifications Required
Bachelor's Degree in engineering, business, or related technical field. Mechanical Engineering .
8+ years relevant experience in data center engineering Experience in technical scope review and formal proposal development.
Experience leading and developing others.
Experience in advanced HVAC controls and BMS protocols.
Deep technical understanding of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security/compliance.
Excellent communication skills, both written and verbal.
Detail-oriented and responsive work.
Ability to work and multi-task in a fast-paced environment.
Ability to read, interpret, modify, and create schematics and one-line diagrams
Excellent organizational, analytical, and problem-solving skills.
Strong interpersonal skills with the ability to collaborate and work successfully amongst various levels of the organization.
Strong knowledge of Microsoft Office
: Knowledge of ASHRAE, Data Center guidelines and Up time Institute regulations and best practices.
Working knowledge of liquid cooling components and liquid cooling system implementation
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
Our Core Principals: Safety. Integrity. Respect. Teamwork. & .
Our Strategic Priorities
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
Our Behaviors
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
About Vertiv
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $7.8 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to , , , , creed, , status (including childbirth, breastfeeding, or related medical conditions), marital status, , / expression (including transgender status or stereotypes), genetic information, citizenship status, , protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.