Maintenance Supervisor in Phoenix

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Job DescriptionJob Description

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where feel truly at home.

Job Overview:

We are seeking a resilient, hands-on Maintenance Supervisor to lead maintenance operations at one of our high-demand communities in a fast-paced, dynamic environment. This individual will oversee the property’s maintenance functions, ensuring safety, operational efficiency, and exceptional satisfaction.

As the Maintenance Supervisor, you will manage daily maintenance operations, lead and develop a maintenance team, coordinate vendor work, and uphold our company’s standards of quality, accountability, and legendary service.

Essential Functions (Include but are not limited to):

Property Maintenance & Operations

• Oversee all aspects of property maintenance including HVAC, plumbing, electrical, carpentry, appliance repair, and unit turnovers.
• Develop and manage preventive maintenance schedules, ensuring consistent follow-through and documentation.
• Conduct regular property inspections to identify issues, prioritize repairs, and ensure compliance with safety standards.
• Maintain accurate records of work orders, materials inventory, and equipment service logs.

Team Leadership & Development

• Supervise, train, and motivate maintenance staff to perform at a high standard of safety and productivity.
• Provide clear direction, feedback, and accountability to ensure tasks are completed efficiently and correctly.
• Foster a positive, team-oriented culture built on pride in craftsmanship, communication, and ownership.

Service & Communication

• Deliver prompt, courteous, and professional responses to maintenance requests.
• Communicate clearly with regarding repair timelines and follow-up actions.
• Partner with the property management team to ensure maintenance supports overall satisfaction goals.

Vendor & Project Coordination

• Schedule, oversee, and evaluate the performance of third-party contractors for major repairs and capital projects.
• Ensure all vendor work meets company standards and is completed within scope, budget, and timeline.
• Monitor costs and identify opportunities for operational savings without compromising quality.

Safety & Compliance

• Ensure all work complies with OSHA regulations, company safety protocols, and local building codes.
• Train maintenance staff on proper use of tools, equipment, and safety procedures.
• Lead emergency response efforts and maintain readiness for property-related incidents such as fires, floods, or equipment failures.

Qualifications:

• High school diploma or equivalent; technical training or certifications .
• Minimum 5 years of multifamily maintenance experience, with at least 2 years in a supervisory role.
• Strong technical knowledge of HVAC, plumbing, electrical, and general maintenance, with proven success in high-demand, fast-paced property environments.
• Bilingual (English/Spanish) highly to support effective communication with and team members.
• Excellent leadership, organizational, and communication skills.
• Proficiency with maintenance systems, work order tracking, and mobile device communication tools.
• Availability to work evenings, weekends, and participate in on-call rotations.
• Valid driver’s license, reliable transportation and proof of insurance required.

Physical Requirements

• Ability to stand, walk, bend, climb stairs and ladders, and perform hands-on maintenance tasks throughout the workday
• Ability to lift, carry, push, or pull tools and materials weighing up to 50 lbs on an occasional basis
• Ability to work indoors and outdoors in varying weather conditions and access mechanical, utility, and elevated areas
• Ability to safely operate hand tools, power tools, and maintenance equipment
• Ability to communicate effectively, follow safety procedures, and use mobile devices or computers for work orders

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

• Medical, Dental, and Vision insurance (eligible after 60 days)
• MetLife Supplemental Insurance options
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term options
• 15 PTO days, 6 paid holidays, and 1 floating holiday
• ORCA card
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

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