Maintenance Manager in Birmingham

Job Description

We are looking for a proactive and hands-on Maintenance Operative / Facilities Technician to join our friendly and supportive Community team. This role is essential in ensuring our enjoy a safe, clean, well-maintained and welcoming living environment at all times.

You will be responsible for carrying out a wide range of maintenance, repair and health & safety duties across the property, while delivering excellent customer service to , contractors and colleagues. The successful candidate will take pride in maintaining high standards throughout the community and will play an important role in supporting the smooth day-to-day operation of the site.

Key responsibilities include:

• Carrying out general repairs and maintenance including plumbing, carpentry, joinery, painting/decorating, lighting maintenance and general building repairs
• Monitoring electronic maintenance reporting systems and ensuring tasks are completed within agreed timescales
• Maintaining all common areas, refuse and recycling facilities to exceptional standards of cleanliness and repair
• Supporting the management of health & safety compliance, statutory testing and site inspections
• Conducting weekly fire alarm tests, emergency lighting inspections, PAT testing and assisting with fire evacuations
• Managing maintenance records and documentation in line with company policies and procedures
• Supervising contractors and suppliers on site, ensuring all RAMS, permits to work and compliance documentation are in place
• Assisting with key management and maintaining high levels of site security
• Supporting the upkeep of external grounds and gardens, coordinating external contractors where required
• Responding to emergency or out-of-hours maintenance issues when necessary
• Working collaboratively with the Community Manager and wider team to ensure excellent service delivery for

You will demonstrate:

• A professional, friendly and approachable manner when dealing with , colleagues and contractors
• Strong communication and relationship-building skills
• A flexible and adaptable approach to work
• Good organisational skills with the ability to prioritise and multitask effectively
• A commitment to maintaining high standards of health & safety and customer service
• A proactive attitude with the ability to identify cost-effective repair solutions
• A willingness to continually develop your knowledge and skills

Requirements:

Essential

• Recognised trade qualification such as City & Guilds, NVQ, or Building Crafts Operative qualification
• Experience carrying out repairs and maintenance within a residential, domestic or construction environment
• Practical experience in one or more trades including plumbing, carpentry, electrical work or general building maintenance
• Awareness and understanding of onsite Health & Safety requirements
• Fluent English verbal and written communication skills
• Ability to work independently with minimal supervision

Desirable:

• Experience supervising contractors and suppliers
• Knowledge of statutory compliance testing and record management
• Experience using electronic maintenance reporting systems such as TCAS or Base360
• Experience within residential property, student accommodation, Build to Rent or facilities management environments