Maintenance Helpdesk Advisor

Job Title: Maintenance Helpdesk Advisor

Location: Cambridge

Remuneration: £28,000 - £30,000

Contract Details: Permanent, Full Time



Join a dynamic team that excels in construction and reactive maintenance, delivering exceptional service to their clients!



Responsibilities:



Serve as the first point of contact for maintenance requests, ensuring timely resolution.

Manage and track work orders using the helpdesk system.

Coordinate with maintenance teams to prioritise and schedule tasks.

Provide outstanding customer service, keeping clients informed throughout the process.

Maintain accurate records and documentation to enhance operational efficiency.

Assist in identifying areas for process improvement within the helpdesk function.



Why Join Us?



Located just a 17-minute walk from Cambridge train station and with nearby parking, your commute will be a breeze!

Be part of a vibrant workplace that values teamwork and excellence.

Enjoy the stability of a permanent position in a growing industry.



If you're passionate about facilities management and thrive in a fast-paced environment, we want to hear from you! Apply now and take the next step in your career!



Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, , beliefs, orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, , beliefs, orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website