Maintenance Controller in Coventry

Job Description

Job Title:               Maintenance Controller\n Hours:                    Monday to Friday 37.5hrs between 7am-5pm\n Salary:                   £40,000\n Location:              Coventry (Hybrid role 3 days off / 2 days home working Mon & Fri)\n Benefits:               Hybrid working – 3 days office / 2 days home , 25 days holiday plus bank holidays, Company sick pay, Enhanced maternity benefits, Health Cash Plan, Employee perks and discounts platform, 5% employer pension contribution, Life assurance cover, Supportive team environment with long-term career opportunities\n \n Maintenance Controller Opportunity\n \n An exciting opportunity has arisen for an experienced HGV / LGV maintenance professional to join a fast-paced and highly supportive fleet operation in a hybrid office-based role.\n This position is ideal for someone with a strong technical background in commercial vehicle maintenance who enjoys problem solving, supplier management and keeping fleets moving efficiently while delivering outstanding customer service.\n You’ll play a key role in managing scheduled and reactive maintenance, minimising vehicle downtime, controlling repair costs and building strong working relationships with suppliers and customers alike.\n \n Key Responsibilities of the Maintenance Controller\nManage and coordinate scheduled and unscheduled maintenance for HGV & LGV fleets\nProactively reduce vehicle downtime (VOR) and return vehicles to service quickly and efficiently\nAuthorise repairs while ensuring all work meets quality, compliance and budget standards\nReview vehicle history, warranties and repair records to minimise unnecessary costs\nLiaise daily with suppliers, workshops, repairers and customers to ensure smooth operations\nNegotiate repair costs in line with supplier agreements and parts pricing\nMonitor fleet maintenance spend and support KPI performance targets\nSource parts where required to reduce downtime and speed up repairs\nSupport maintenance teams, supplier advisors and customer coordinators within a busy service environment\nEscalate unresolved technical or supplier issues where necessary\nMaintain accurate records, reporting, and cost tracking for warranty and goodwill claims\nBuild strong relationships with suppliers and customers while delivering excellent service standardsMaintenance Controller experience/skills Required:\nPrevious experience as an HGV/LGV Technician, Workshop Controller or within a maintenance control environment\nStrong understanding of commercial vehicle maintenance standards and repair processes\nExperience managing fleet maintenance, scheduling, VOR control or contractor repair networks\nExcellent knowledge of repair times, maintenance costs and cost control processes\nStrong communication and negotiation skills with the ability to influence at all levels\nAbility to work independently, prioritise workloads and see tasks through to completion\nIT literate with experience using Excel and reporting systems\nA proactive and solutions-focused approach to problem solving\nExperience with Audatex or bodyshop repair processes would be advantageous but not essentialIf you have a strong commercial vehicle maintenance background and enjoy keeping operations running efficiently behind the scenes, this could be an excellent next step in your career so please apply to this advert with an updated copy of your CV