Looking for Senior Staff Salesforce CRM Functional Architect

Job Description

Looking for Senior Staff Salesforce CRM Functional Architect

Location - South San Francisco, CA 94080, United States

Job Description:

We are seeking a Senior Salesforce CRM Functional Architect with extensive hands-on experience in Salesforce Sales Cloud, Data Cloud, and Marketing Cloud to design and drive scalable, high-impact CRM solutions. This role requires a deep understanding of CRM strategy, process design, data architecture, and cross-cloud integrations. The ideal candidate is both a strategic thinker and a tactical expert capable of translating business needs into robust Salesforce solutions that deliver measurable outcomes.

Key Responsibilities:

Solution Architecture & Design

• Define and architect end-to-end solutions across Salesforce Sales Cloud, Data Cloud, and Marketing Cloud.

• Translate business objectives into scalable, secure, and high-performance Salesforce architecture.

• Lead requirements gathering, solution design workshops, and roadmap planning.

• Define and enforce architectural governance standards and patterns to ensure consistency and maintainability.

Required Qualifications:

• 12+ years of relevant industry professional experience in CRM with at least 7+ years of Salesforce-specific experience.

• Proven Technofunctional experience architecting and delivering complex, multi-cloud Salesforce implementations.

• Expertise with Flow Builders, Apex Classes, SoQL Queries, and Connector Integrations

Deep understanding of:

• Sales Cloud: Lead/opportunity management, Accounts and Contacts, territory management, forecasting, CPQ, Conversion of Opportunity to Order, Payment Methods

• Marketing Cloud: Journey Builder, Email Studio, Mobile Studio, Interaction Studio.

• Data Cloud: Customer 360, data ingestion pipelines, resolution, data harmonization.

• Expertise in Salesforce data modeling, declarative automation, and AppExchange solutions.

• Experience with tools such as MuleSoft, Tableau CRM, and CDP integrations.

• Familiarity with Agile/Scrum project delivery methodologies.

Skills & Certifications:

• Salesforce Certified Application Architect and/or System Architect.

• Salesforce Marketing Cloud Consultant certification.

• Experience working in a regulated or enterprise-grade environment (e.g., biotech, healthcare, or finance).

• Knowledge of data privacy regulations (GDPR, CCPA) and how they apply to Salesforce .