Logistics Support Specialist in Fort Worth

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Job Description

Role Description:

We are seeking an experienced and strategic Warehouse/Logistics Support Specialist to oversee all aspects of warehouse operations. The ideal candidate will be responsible for managing inventory, optimizing processes, supervising staff, and ensuring efficient logistics and supply chain management. This role requires a strong background in operations management, process improvement, and warehouse systems to support the company's growth and operational excellence.

Key Responsibilities:

• Supervise and support 3–7 drivers, ensuring routes are completed accurately and efficiently
• Take incoming calls related to routes, deliveries, and pickups, providing timely solutions and updates
• Coordinate driver schedules, dispatching, and route changes as needed
• Monitor delivery performance and address issues such as delays, missed pickups, or route conflicts
• Maintain warehouse organization, cleanliness, and safety standards
• Communicate with customers, vendors, and internal departments regarding deliveries and logistics
• Track and report on key performance metrics such as on-time deliveries, route efficiency, and driver performance
• Assist with hiring, training, and performance management of warehouse and driver staff
• Oversee daily warehouse operations, including staff, inventory control, receiving, storing and shipping of goods
• Assign workloads and daily tasks to warehouse associates
• Coordinate with production liaison on priorities of units for repair
• Manage issues and emergencies that may arise, implementing solutions, or escalating to higher management as necessary
• Be the point of contact for sales for questions about routing and deliveries
• Be the point of contact for driver issues, question, routing and information analysis and emergencies
• Ensure trucks are maintained in good working order
• Ensure routing is pulled and delivery tickets are billed
• Work with logistics Ohio to ensure that BOL’s are done and shipments are scheduled
• Main Point of contact between warehouse and VP of Operations
• Ensure warehouse equipment is in good working order and that the facility is clean and organized.
• Work with production liaison to ensure company has enough parts on hand, ordered, rebuilt
• Monitor any possible production delays

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