Logistics Operations manager in Chicago

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Job DescriptionJob DescriptionCompany Overview:Infinite Global Management, Inc. is a proud contractor for FedEx Ground. We are committed to delivering excellent customer service and ensuring timely and safe deliveries. We seek an experienced and highly skilled Operations Manager to join our team.

Job Purpose:The Operations Manager will play a crucial role in the day-to-day operations, ensuring efficiency and smooth running of all aspects of our delivery service. This hands-on role requires strategic planning and tracking abilities and necessitates physical involvement in package delivery when needed.

Key Responsibilities:

• Oversee daily operations, ensuring all processes run smoothly and efficiently.
• Coordinate logistics and manage relationships with vendors and partners.
• Supervise, mentor, and direct the operations team, fostering a positive environment encouraging teamwork and personal growth.
• Be proactive in identifying potential issues and creatively solve problems to prevent disruption in operations.
• Regularly review operational performance, develop strategies for improvement, and implement changes where necessary.
• Ensure high levels of customer satisfaction through excellent service.
• Assist with package delivery as required, ensuring a hands-on approach to understanding all aspects of the business.
• Take accountability for the operations department, setting high work ethic, quality, and integrity standards.

Skills and Qualifications:

• Proven experience in operations management or a similar role.
• Strong interpersonal and people skills.
• Excellent organizational and follow-through skills.
• Proactive, self-motivated, and able to work independently and as part of a team.
• Creative problem-solving skills.
• Ability to handle physical requirements of the job, including, but not limited to, lifting heavy packages.
• Clean driving record.
• Commitment to providing exceptional customer service.
• Strong leadership qualities, with the ability to motivate and inspire a team.

Benefits:We offer a competitive salary and benefits package, including retirement plans.Infinite Global Management, Inc. is an Equal Opportunity Employer. We celebrate and are committed to creating an inclusive environment for all employees.Interested candidates should submit their resume and cover letter detailing how their previous experience prepares them for this role.Please note that this job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position.
Job Type: Full-timeSalary: $45,000.00 - $55,000.00 per yearBenefits:

• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• Day shift
• Evening shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Experience:

• Management: 5 years (Required)
• Delivery driver or Warehousing: 1 year (Required)

Work Location: In person

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