Logistics & Export Services Manager

Job Description

Logistics and Export Services Manager

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£45,000 PA + 10% bonus

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A market leading client of ours is seeking a Logistics and Export Services Manager to oversee the commercial, compliance and shipping operations of the business. You will manage export services, warehouse collaboration and supplier relationships, ensuring efficiency, cost-effectiveness and excellent customer service. This is a hands-on role for a highly organised and commercially minded individual, capable of leading initiatives that improve sustainability and operational performance.

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Key Responsibilities:

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• Lead global shipping projects from quote to final delivery

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• Manage export compliance, including licensing procedures and documentation in line with regulatory requirements

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• Maintain product data, including weights, dimensions and classification codes (ECCN & HTS)

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• Monitor and report on import/export compliance, supplier SLA performance and warehouse stock management

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• Negotiate with suppliers to ensure value for money and high-quality service delivery

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• Identify and implement process improvements to enhance service quality, efficiency and sustainability

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• Resolve operational issues, manage complaints and implement measures to prevent recurrence

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• Analyse team performance metrics, set objectives and drive continuous improvement.

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• Educate and train staff on export licensing and regulatory requirements

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• Maintain compliance with UK import regulations and global controls for dual-use products

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Essential Skills and Experience:

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• Proven experience in global logistics, including import and export operations

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• Strong knowledge of export services and compliance

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• Experience with warehouse and stock management

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• Understanding of warehouse operations management and associated risks

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• Excellent attention to detail with strong reporting and analytics skills

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• Ability to build and maintain relationships with internal teams and external vendors, with strong negotiation skills

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• Proficient in Microsoft Office and ERP systems; experience with Microsoft NetSuite is a plus

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• Any experience in IT distribution with be highly beneficial

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Our client is a serious player within the computer networking/cyber security industry and is seeking likeminded people to be a part of their journey. They have numerous benefits including 24 days holiday (increasing year by year), a birthday day off, health cash plan scheme, rewards for achievements and numerous social events and team lunches.

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£45,000 PA + 10% bonus

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Farnham based, with flexibility for hybrid working after probation.

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