Logistics Coordinator in Redditch, Worcestershire

Logistics Coordinator (Nights)



Location: Redditch

Salary: Up to £33,000 per annum (depending on experience, inclusive of shift allowance)

Hours: 44 hours per week – Tuesday to Friday + weekend working

Shift: 19:00 – 07:00 (Night Shift)

Job Type: Permanent

Holiday: 25 days + bank holidays (option to purchase up to 5 additional days)



About the Role



We are currently recruiting for an experienced Logistics Coordinator (Nights) to join a busy and fast-paced logistics operation within a well-established organisation.



This role sits within a hybrid function between customer service and transport quoting, requiring strong coordination skills, attention to detail, and the ability to work effectively under pressure in a high-volume, time-sensitive environment.



You will be responsible for arranging and managing urgent transport solutions across the UK and Europe, ensuring goods are delivered efficiently, cost-effectively, and in line with customer expectations.



This is a fully office-based night shift role and is not suitable for hybrid or remote working.



Key Responsibilities



* Manage customer enquiries and orders via phone and email, accurately inputting data onto internal systems



* Book, track, and coordinate shipments across UK and European transport networks



* Provide competitive quotations for road, airfreight, and hand-carry solutions



* Deliver high levels of customer service with regular updates on shipment progress



* Source and liaise with transport suppliers to secure appropriate solutions



* Manage urgent and time-critical situations, including line stoppages



* Ensure correct documentation is obtained, including PODs, purchase orders, and related references



* Close out job files accurately and ensure all systems are updated correctly



* Review routing and supplier options to improve cost efficiency and profitability



* Maintain clear communication with warehouse and operational teams



* Monitor KPIs and support continuous improvement initiatives



* Ensure all administrative and system housekeeping tasks are completed accurately and on time



* Escalate issues where appropriate to ensure timely resolution



About You



The successful candidate will have:



* Previous experience within logistics, freight forwarding, transport planning, or a similar environment



* Strong understanding of European transport planning (essential)



* Strong IT skills including MS Office, spreadsheets, and internal systems



* Ability to multitask and prioritise effectively in a fast-paced environment



Desirable:



* CPC qualification (not essential)



What’s on Offer



* Salary up to £33,000 (depending on experience, inclusive of shift allowance)



* Permanent night shift position in a stable organisation



* 25 days holiday plus bank holidays



* Option to purchase additional annual leave



* Career development opportunities within transport operations