Logistics Coordinator in Feltham

Job DescriptionLogistics Coordinator (Time Critical / AOG)\n

Right Now Group are currently recruiting for a Logistics Coordinator to join a specialist time-critical logistics operation based near Heathrow. This is an excellent opportunity for an experienced freight professional with strong exposure to AOG, aviation, and urgent shipment coordination to join a fast-paced and close-knit team environment.

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The business operates on a 4 on 4 off shift pattern, with shifts either 06:00 - 18:00 or 07:00 - 19:00. The operation consists of a small, highly collaborative team, offering strong exposure across both operations and customer service within the time-critical sector.

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As a Logistics Coordinator, you will play a key role in managing urgent and specialist shipments from start to finish, ensuring exceptional customer service while maintaining operational efficiency in a high-pressure environment.

\nLogistics Coordinator - Key Responsibilities:\n

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• Coordinate and oversee time-critical and AOG shipments from collection through to final delivery

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• Manage day-to-day operations for specialist customer accounts, ensuring all shipments move within strict deadlines

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• Act as the primary point of contact for customers, providing proactive updates and managing expectations throughout the shipment lifecycle

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• Liaise with airlines, transport providers, handling agents, and overseas partners to ensure seamless operational flow

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• Resolve operational challenges quickly and effectively within a fast-paced logistics environment

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• Monitor shipments in real time, identifying and resolving delays or service issues proactively

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• Support continuous improvement of operational processes and workflows

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• Maintain accurate shipment records and ensure all systems are updated correctly

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• Work closely with the wider operations team to ensure high levels of service and operational efficiency

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\nLogistics Coordinator - Candidate Requirements:\n

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• Strong experience within air freight, aviation logistics, or AOG/time-critical operations\n

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• Proven ability to work within a high-pressure, fast-paced logistics environment

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• Excellent customer service and communication skills

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• Strong problem-solving and organisational abilities

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• Experience coordinating urgent or specialist shipments end-to-end

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• Confident using logistics software and Microsoft Office systems

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• Proactive, adaptable, and team-oriented approach

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\nLogistics Coordinator - Salary & Details:\n

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• \nSalary: Up to £40,000 (depending on experience)

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• \nShift Pattern: 4 on 4 off

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• \nHours: 06:00 - 18:00 or 07:00 - 19:00

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• \nHoliday: 20 days annual leave

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• \nLocation: Heathrow area

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This role would suit someone with a strong background in time-critical freight forwarding, aerospace logistics, or AOG operations looking to join a business where they can make a genuine impact within a specialist operation.