Logistics Coordinator in CT15

Job DescriptionPSM Recruitment are excited to be recruiting for a Logistics Coordinator to join a leading time-critical logistics specialist based in Dover. As a Logistics Coordinator, you will be responsible for planning and managing time-critical logistics solutions throughout Europe and worldwide, working within strict timeframe's and ensuring schedules and deadlines are met. The role will focus on air freight, air charter and on-board courier solutions, providing bespoke transport solutions to meet individual client requirements. Key Responsibilities: * Plan and manage time-critical international logistics solutions * Provide bespoke transport solutions to meet client requirements * Liaise with international air freight agents, airlines and brokers to source effective transport solutions and agree costs * Create AWB documentation and cargo manifests * Arrange VAT and duty collection where required * Ensure compliance with customs formalities and AEO standards * Provide pre-alerts to customs agents and clients, including supervision of T1 creation and document closure * Understand and apply shipping Incoterms * Calculate air freight rates and chargeable weight conversions * Monitor shipments throughout the transport process, ensuring schedules and agreed milestones are met * Keep clients informed of shipment progress and provide updates where required * Identify and escalate transport delays or issues to the Team Leader * Understand the risks associated with individual shipments and take appropriate steps to mitigate them * Support air charter, air freight and on-board courier solutions * Ensure non-conformances are recorded and escalated in line with ISO 9001 procedures * Accurately monitor and update the company's transport management system * Handle incoming calls professionally and respond promptly to enquiries Candidate Requirements : * Experience within air logistics / air freight is desirable not essential * Strong organisational and time-management skills * Ability to work accurately and effectively within strict timeframes * Excellent communication and customer service skills * Ability to prioritise and manage multiple time-critical shipments * Good understanding of international transport and customs procedures * Confident working within a fast-paced logistics environment Day Shift Pattern: Monday – Friday, 9-hour rotational shifts between 7am - 7pm Competitive Salary and Benefits This is a fantastic opportunity to join a well-established and successful global logistics business, offering the chance to develop your career within the time-critical logistics sector. If you have the relevant logistics experience and are looking for your next opportunity, please submit your up-to-date CV today